The rules of leadership have changed, but most leaders didn't get the memo. We’re leading in a time of constant disruption, fractured teams, and AI eating away at every corner of the workplace. It’s no longer enough to rely on outdated mindsets, old leadership playbooks, and hoping for the best. In this episode, we explore what real future-ready leadership looks like. Navy SEAL and leadership coach Rich Diviney shares why it’s not your skills, but your attributes, like resilience and adaptability, that determine how you lead under pressure and make you an elite leader. Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, rewrites the traditional leadership script by laying out his “teamship” model for building teams that hold each other accountable. And finally, Dan Priest, US Chief AI Officer of PwC, shows how to stop fearing AI and start using it as a strategic edge. This is the mindset, model, and method leaders need to thrive and lead effectively in this next era. Don't miss it!

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This episode is sponsored by Workhuman.

These days, it feels like there isn’t much good to go around in the world of work. 

But Workhuman knows when we celebrate the good in each of us, we bring out the best in all of us.

It’s why they created the world’s # 1 employee recognition platform — and they didn’t stop there, combining rich recognition data with AI to create Human Intelligence, so you can get uniquely good insights into performance, skills, engagement and more.

To learn more about how you can join their force for good, go to Workhuman.com, or check out their own podcast, “How We Work,” which explores the trends, issues, relationships, and experiences that shape our workplaces.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

We often think of employee experience as a checklist: better offices, better technology, better perks. But we’ve been missing the bigger picture all along. In today’s Leadership Spark, we dive deep into how employee experience has fundamentally evolved, and why it's now the most powerful lever leaders have to shape trust, loyalty, and performance at work. Drawing on research from 252 organizations and insights from 150 senior executives, we’ll explore the real drivers of experience: culture, technology, and physical space. You’ll learn why work today isn't just about what people do, but about the environment that shapes how they feel, how they connect, and why they stay. If you want to future-proof your leadership and your organization, it starts with designing an experience worth fighting for.

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This episode is sponsored by Workhuman.

These days, it feels like there isn’t much good to go around in the world of work. 

But Workhuman knows when we celebrate the good in each of us, we bring out the best in all of us.

It’s why they created the world’s # 1 employee recognition platform — and they didn’t stop there, combining rich recognition data with AI to create Human Intelligence, so you can get uniquely good insights into performance, skills, engagement and more.

To learn more about how you can join their force for good, go to Workhuman.com, or check out their own podcast, “How We Work,” which explores the trends, issues, relationships, and experiences that shape our workplaces.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What if the biggest thing holding us back from living the American Dream isn’t our circumstances, but our mindset? In this episode, Mark Matson, Author of Experiencing the American Dream and CEO of Matson Money, breaks down what the American Dream really means today. Mark explains how your "screen" or the mental filters shape the way you see the world, your actions, results, and ultimately your life. He makes a strong case that the American Dream isn’t dead, it’s just being filtered through the wrong lens of the “juicy victimhood” mentality, entitlement, and resentment. He also explores how these mindsets are showing up in the workplace and it’s killing growth. Mark also points out how many people today, especially younger generations, live as if they’re still stuck in the coal mines of the past, despite having more tools, technology, and opportunity than ever before. He explains why leaders need to stop over-parenting employees because real change starts with personal accountability, resilience, and creativity. We also unpack how to build high-performance teams and how the concept of addition through subtraction helps you build a stronger team.

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This episode is sponsored by Workhuman.

Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders?

If you couldn’t answer any of these, then you need to check out Human Intelligence™, from Workhuman.

By combining AI with the rich data of their #1 rated employee recognition platform, Human Intelligence unlocks insights and capabilities that redefine talent management, cultural transformation, and employee engagement.

Want to learn more? Go to workhuman.com and learn how today’s leading companies are turning AI into a force for good with Human Intelligence.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

We’ve thrown the entire pantry at employee engagement from hot yoga to free snacks to branded hoodies, and somehow, people are still checking out. In today’s Leadership Spark, we call out the broken cycle of gimmicky engagement strategies and look at what actually drives loyalty, performance, and retention in the modern workplace. Spoiler: it’s not about giving people more stuff. It’s about giving them something to believe in. We’ll unpack why smart companies are ditching the perks arms race and building something better: a workplace that feels like an experience, not a transaction. If you're tired of short-term fixes and ready to build real culture, press play.

________________

This episode is sponsored by Workhuman.

These days, it feels like there isn’t much good to go around in the world of work. 

But Workhuman knows when we celebrate the good in each of us, we bring out the best in all of us.

It’s why they created the world’s # 1 employee recognition platform — and they didn’t stop there, combining rich recognition data with AI to create Human Intelligence, so you can get uniquely good insights into performance, skills, engagement and more. 

To learn more about how you can join their force for good, go to Workhuman.com, or check out their own podcast, “How We Work,” which explores the trends, issues, relationships, and experiences that shape our workplaces.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

AI is becoming more powerful and autonomous. What we once thought was a future trend is now reshaping how organizations are operating today. But the biggest risk of AI isn't replacement. More likely, it's reliance. Are you prepared for what's coming? In today's episode, Dr. Michael Chui, Senior Fellow at McKinsey and QuantumBlack AI, reveals how AI is rewriting the rules of competition, leadership, and even hiring structure. You’ll learn why over-relying on AI can erode human judgment and creativity, how to build organizations that balance human decision-making with machine efficiency, and why managing AI agents will soon be as important as managing people. Dr. Chui shares how leaders can prevent “silent automation” from taking over their teams, what skills future managers must develop (including prompt engineering and oversight), and how companies can redesign roles, workflows, and organizational structures to thrive in the era of agentic AI.

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This episode is sponsored by Workhuman.

Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders?

If you couldn’t answer any of these, then you need to check out Human Intelligence™, from Workhuman.

By combining AI with the rich data of their #1 rated employee recognition platform, Human Intelligence unlocks insights and capabilities that redefine talent management, cultural transformation, and employee engagement.

Want to learn more? Go to workhuman.com and learn how today’s leading companies are turning AI into a force for good with Human Intelligence.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most leaders think vulnerability is risky, but avoiding it is far riskier. Despite all the research and talk about authenticity, only 11% of companies view vulnerability as a leadership strength—and 84% of employees rarely, if ever, see it practiced. That’s a problem. In today’s Leadership Spark, we explore what happens when leaders embrace vulnerability, and what’s lost when they don’t. Backed by my research across thousands of employees and organizations, you'll uncover in this episode how leading with vulnerability isn’t just about being authentic. It’s a strategy for building trust, connection, and lasting impact. You'll also learn how to balance confidence with openness, and why your team might be waiting for you to go first in being vulnerable.

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This episode is sponsored by Workhuman.

Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders?

If you couldn’t answer any of these, then you need to check out Human Intelligence™, from Workhuman.

By combining AI with the rich data of their #1 rated employee recognition platform, Human Intelligence unlocks insights and capabilities that redefine talent management, cultural transformation, and employee engagement.

Want to learn more? Go to workhuman.com and learn how today’s leading companies are turning AI into a force for good with Human Intelligence.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does it really take to rise to the highest levels of leadership, and stay there? In this episode, I sit down with Mark Thompson, world’s #1 CEO coach and author of CEO Ready, to explore what to become a CEO-ready leader. We’ll look at the deeper work of top-most leadership: developing functional fluency, mastering seven leadership languages, and aligning your ambitions with the reality of what leadership demands. Mark shares the mindset and methods used by the world’s most successful executives, why building trust with your boss is a make-or-break move, and how to balance confident humility with productive paranoia. We dig deeper into the sacrifices leaders make, the importance of building credibility before asking for responsibility, and how to cultivate stakeholder alignment across functions, not just within your silo. If you're eyeing the next big step in your career, this episode will help prepare you to lead at the top.

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This episode is sponsored by Workhuman.

Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders?

If you couldn’t answer any of these, then you need to check out Human Intelligence™, from Workhuman.

By combining AI with the rich data of their #1 rated employee recognition platform, Human Intelligence unlocks insights and capabilities that redefine talent management, cultural transformation, and employee engagement.

Want to learn more? Go to workhuman.com and learn how today’s leading companies are turning AI into a force for good with Human Intelligence.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

We’ve made a huge leadership mistake and chances are, your organization is still making it. We’ve separated managers and leaders like they’re different species. One is focused on processes. The other on people. But that separation might be the very thing keeping your teams disengaged and your company stuck. In today’s Leadership Spark, I’m busting the outdated myth that leadership and management are two separate roles. I share a powerful story of a nuclear submarine captain that perfectly illustrates what happens when we train leaders to lead but forget to teach them how to manage. You’ll hear why giving managers leadership training won’t fix your ‘people’ problem and why the opposite approach just might.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™.​
​

By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skills, performance, culture and more.

Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.

And it helps surface feel-good stories that illustrate the best of your company culture.

Want to learn more? Human Intelligence at Workhuman.com, and join their force for good.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are you a Chief Human Resource Officer trying to find a meaningful and affordable peer group that's NOT stuck in the past? I'm glad you found this episode because you're about to discover a CHRO community that's building the future of work as we speak. After speaking with over 100 CHROs for my book on employee experience, I kept hearing the same frustrations about existing groups with overpriced memberships, bloated conferences, constant sales pitches, outdated content, and a total lack of real value. So I decided to do something about it. In this episode, I’m pulling back the curtain on "Future of Work Leaders," a new community built for CHROs, by CHROs. It’s an intimate group focused on one thing only: insight-rich conversations for forward-thinking CHROs like you. If you're a CHRO who's done playing by old rules and wants to connect with other future-ready leaders from companies like Johnson & Johnson, Northrop Grumman, Dow, Amway, and more, consider this your invite.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Everyone’s arguing about remote vs. in-office. But what if we’ve been asking the wrong question all along? Dr. Nicholas Bloom, Professor of Economics at Stanford and the world’s most cited expert on hybrid work, joins to set the record straight—and clear up the way his research is being misquoted everywhere. In this episode, he debunks the biggest myths about remote work, explains why hybrid work has become the go-to model for most Fortune 500 companies, and breaks down what’s really behind Amazon and Jamie Dimon’s return-to-office moves. We also get into why AI is more likely to replace fully remote roles than hybrid ones, what most people misunderstand about productivity from home, and the three-part formula every leader should follow to make hybrid work sustainable and effective.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™.​
​

By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skills, performance, culture and more.

Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.

And it helps surface feel-good stories that illustrate the best of your company culture.

Want to learn more? Human Intelligence at Workhuman.com, and join their force for good.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In leadership, what happens after the conversation often matters just as much as the conversation itself. Just like in sports, where athletes chase their missed shots to score on the rebound, leaders can recover from missteps by following up. Yet, many professionals leave these moments hanging, allowing misunderstandings to fester and opportunities for growth to slip away. In today's Leadership Spark, we explore why follow-up is a critical yet often overlooked tool for leaders. Checking in after a conversation can resolve misunderstandings, build trust, and create opportunities for growth. By taking the extra step to ensure your message is received as intended, you turn potential setbacks into learning moments.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™.​
​

By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skills, performance, culture and more.

Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.

And it helps surface feel-good stories that illustrate the best of your company culture.

Want to learn more? Human Intelligence at Workhuman.com, and join their force for good.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Remote work might be convenient, but it’s not the game-changer people think it is. If you want to grow, succeed, and actually build a career, you need to show up. That’s the message from David Sable, former CEO of Young & Rubicam and Vice Chairman at Stagwell, who believes employees should beg to be in the office—not fight against it. In this episode, David breaks down why in-person work still matters and busts the myth of remote productivity. He highlights that the best leaders won’t waste time proving to employees why they should be there. We also tackle the real impact of office culture, why career development suffers without it, and how mentorship, collaboration, and serendipity shape long-term success. You’ll discover all the reasons why leaders need to stop caving to employee demands and start running businesses the way they know they should. If you’re wondering how to future-proof your career or just trying to understand why so many leaders are pushing back on remote work this episode is for you.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™.​
​

By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skills, performance, culture and more.

Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.

And it helps surface feel-good stories that illustrate the best of your company culture.

Want to learn more? Human Intelligence at Workhuman.com, and join their force for good.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Remote work offers convenience and flexibility, but can it truly foster the leadership development needed to excel? While virtual environments allow for increased productivity, they often fall short in cultivating the deeper skills that come from observing, interacting, and learning in person. In today’s Leadership Spark, we explore why in-person presence remains essential for aspiring leaders. Gain insights into how face-to-face interactions with senior leaders, casual conversations, and observing real-time decision-making can accelerate leadership growth. For those with ambitions to advance, showing up when others choose to stay remote may provide a unique competitive advantage. Tune in to uncover how being physically present in the workplace can unlock opportunities, build stronger relationships, and fast-track your path to leadership.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™. ​By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals what good looks like in your company, with previously unobtainable insights into skills, performance, culture and more. Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.And it helps surface feel-good stories that illustrate the best of your company culture.
Learn about Human Intelligence at Workhuman.com, and join our force for good. 

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What do Zone 2 training, VO2 max, cold plunges, and cognitive mapping have to do with leadership? More than you think. In this episode, Alex Hutchinson—award-winning journalist, endurance expert, and best-selling author of The Explorer’s Gene—explains why the principles of elite athletic training are just as critical for leadership. You’ll learn how top CEOs train like endurance athletes to build resilience, sharpen decision-making, and avoid burnout—not by working less, but by managing stress smarter. We dive into the real impact of corporate wellness programs, the difference between acute and chronic stress, and why organizations are treating employees like high-performance athletes. Plus, we uncover why AI and algorithms are reshaping exploration, how creativity is declining, and why the best leaders take calculated risks instead of playing it safe. If you want to sustain peak performance, outthink challenges, and thrive in a world obsessed with efficiency, this episode is for you.

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This episode is sponsored by Workhuman.

HR just changed for good with the introduction of Human Intelligence™. ​By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals what good looks like in your company, with previously unobtainable insights into skills, performance, culture and more. Human Intelligence also helps coach employees on what good peer-to-peer recognition looks like, turning every “good job” into better engagement, retention, and wellbeing.And it helps surface feel-good stories that illustrate the best of your company culture.
Learn about Human Intelligence at Workhuman.com, and join our force for good. 

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The thing is, vulnerability in leadership isn’t always the strength it’s cracked up to be. In fact, it can sometimes be your biggest liability. In today’s Leadership Spark, we explore the surprising truth about how vulnerability can backfire, especially for CEOs and top executives. From the dangers of opening up to the wrong people, to the physiological stress responses even the most powerful leaders experience when faced with vulnerability, this episode dives into the complex reality of being open in the workplace. We also tackle the fine line between vulnerability and competence—how showing your human side can either elevate or undermine your leadership. If you're ready to rethink the way vulnerability fits into leadership, this conversation is a must-listen.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The way we work, lead, and define success is evolving faster than ever. AI is transforming industries, the office is being reimagined, and the old definition of success—chasing money and titles—is being challenged. So what does this mean for you as a leader? In this special episode of the Future Leader Podcast, we’re bringing together the most game-changing conversations from Q1 2025. Martin Ford, futurist and best-selling author, unpacks how AI is reshaping jobs, businesses, and leadership. Jordan Goldstein and Elizabeth Brink, co-CEOs of Gensler, reveal how workplace design fuels creativity, culture, and sustainability in the hybrid era, and what the office of the future looks like. Sahil Bloom, author and entrepreneur, challenges the traditional view of success, introducing a new framework for wealth—time, relationships, health, mental clarity, and financial stability. The future of leadership isn’t coming, it’s already here. This episode is your chance to get ahead of the curve. Learn all the skills you need to lead in the future of work.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every great leader knows that the world is bigger than your comfort zone. They don’t just surround themselves with people who think like them. They seek out different perspectives, challenge their own assumptions, and learn to see through a global lens. That’s the Global Citizen Mindset, and in today’s world, it can be your competitive edge. In today's Leadership Spark, we explore how thinking beyond borders makes you a stronger leader, with insights from Ilham Kadri, CEO of Solvay, whose journey proves that real leadership isn’t about where you come from—it’s about how far you’re willing to see. Learn why leaders who think globally make better decisions, solve complex problems, and navigate uncertainty with confidence.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most people see investing as just stocks and numbers, but the world’s greatest investors approach it differently. Their biggest lessons go beyond money—they're about how to think, make smarter decisions, and live a richer life. William Green, bestselling author of Richer, Wiser, Happier, has interviewed over 50 legendary investors, including Charlie Munger, Howard Marks, and Sir John Templeton. Along the way, he’s uncovered powerful insights that apply not just to investing but to leadership, business, and personal growth. In this episode, William shares what leaders can learn from investors about making better decisions, avoiding costly mistakes through inversion thinking, and applying the power of compounding to knowledge, relationships, and habits. He reveals why mastering emotions matters more than mastering money, why intuition is just as critical as data, and how knowing your circle of competence helps you focus on playing games you’re equipped to win and knowing your limits. We also explore how ethical leadership isn’t just the right thing to do—it’s a long-term advantage, and long-term success is often tied to integrity, self-awareness, and learning from both wins and failures.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most career advice is useless. "Follow your passion." "Wait for the right opportunity." "Success happens when you get lucky." These are some of the most common (and misleading) career clichés. And if you’ve been following them, you might be stuck waiting instead of building. In today’s Leadership Spark, I’m sharing three unconventional strategies that completely changed my career and helped me build a life on my own terms. First, learning how to learn is the single most important skill you can develop—waiting for someone else to teach you what you need will keep you stuck. Second, "fake it till you make it" isn’t about pretending—it’s about rewiring your mindset so you can step into opportunities before you feel ready. And finally, chasing passion is one of the biggest career mistakes people make. Passion isn’t something you find—it’s something you bring into what you do. These three shifts changed everything for me. They’ll do the same for you. Listen now.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Traditional performance reviews are broken—outdated, ineffective, and dreaded by employees and managers alike. Many companies scrapped them, only to bring them back in new forms. Why? What’s really driving employee disengagement? And how can AI help leaders make smarter, unbiased decisions about performance, promotions, and career growth? In today’s episode, Doug Dennerline, CEO of Betterworks, breaks down the new performance management approach replacing outdated annual reviews, and why companies are rethinking performance tracking. We also unpack how AI is transforming feedback, goal-setting, and leadership to make smarter people decisions. Hear Doug’s take on the future of hybrid work and what most managers get wrong about employee engagement. Finally, we cover how HR’s role is evolving into a strategic force in the future of work. If you lead a team, manage performance, or want to future-proof your leadership, this is a conversation you can’t afford to miss.

This episode is sponsored by Betterworks

If you’re ready to move from managing performance to shaping the future, EmpowerHR 2025 is where it begins. This exclusive event, hosted by Betterworks, is bringing together top HR innovators to share breakthrough strategies in performance management on March 20th. Save your spot at empowerhr.betterworks.com. 

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Vulnerability alone WON’T make you a great leader. Yes, vulnerability is key to trust and connection. Leaders are told to be open, admit mistakes, and be authentic. But vulnerability without leadership can backfire. Imagine a CEO addressing their company during a crisis. They acknowledge the struggles, admit uncertainty, and… stop there. No vision. No direction. Just uncertainty. That’s not leadership. That’s fear without a plan. In today’s Leadership Spark, we explore what separates vulnerability that builds trust from vulnerability that erodes confidence. You’ll discover the real formula for impactful leadership: Vulnerability + Leadership = Trust & Competence. Hear real-world examples of leaders who got it right and those who didn’t. If you’ve ever wondered how to be authentic while still inspiring confidence, this episode is for you.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

AI is moving faster than most leaders can keep up. If you’re not leveraging it, you’re already behind. But AI adoption isn’t as simple as plugging in new tech. While some companies are already using it to outpace competitors, others are stuck in analysis paralysis—unsure how to implement AI without opening themselves up to risk. If you want to lead in this AI-driven world, you can’t afford to wait. In this episode, Dan Priest, US Chief AI Officer of PwC, breaks down the biggest AI shifts happening right now and the strategies leaders need to stay ahead. You’ll learn why AI has moved from a technical tool to a business strategy driver, how companies can avoid the biggest AI adoption mistakes, the critical role of responsible AI governance, and why understanding AI’s human impact is just as important as its technical capabilities.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The workplace has evolved. It’s no longer about employees convincing companies to hire them—it’s about companies proving why employees should want to stay. The game has changed, and so must leadership. In today's Leadership Spark, we uncover the truth about what separates employee engagement from employee experience—and why it’s the latter that drives real results. Learn why only 6% of companies are excelling in employee experience and how investing in it can drive real business ROI. We’ll uncover what it takes to build a culture where employees truly want to stay and thrive.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Join the world’s top CHROs who are a part of Future of Work Leaders. An exclusive group of people leaders from around the world who are moving beyond traditional HR to focus on the future of work, employee experience, and leadership. Other groups are expensive, time consuming, filled with sales pitches and presentations, and don’t add value. Future of Work Leaders is different, it’s shaped by the very CHROs who are a part of it. We host monthly virtual discussions along with an thriving online community and a few in-person events each year. We focus on connections, insights, and value. Join CHROs from Tractor Supply, Northrop Grumman, Neiman Marcus, Dow, Lego, Patagonia, PNC Bank, and dozens of others. Learn more at FutureOfWorkLeaders.com

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most leaders overcomplicate retention, engagement, and culture-building—when the real solution is simple: recognition. Eric Mosley is CEO and founder of Workhuman, a company that has helped over 7 million employees across 150 countries connect through authentic appreciation—and the data proves it works. In this episode, Eric shares how recognition, done right, can cut turnover in half, boost engagement, and build stronger teams.

We unpack why peer-to-peer recognition matters more than you think, how AI is uncovering hidden bias and strengthening inclusivity, and why authentic, timely recognition is more powerful than any traditional reward system. You’ll learn how gratitude fuels better performance, how to avoid recognition burnout, and why leaders who actively recognize others stay longer and perform better. If you want to retain top talent and build a thriving culture, recognition isn’t about handing out awards—it’s about real, timely appreciation that strengthens human connections. Get this right, and you don’t just boost engagement—you future-proof your workforce.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Are multiple generations in the workplace really as different as we think? Or is work ethic the real issue we should be talking about? In today’s Leadership Spark, we challenge the idea that generational differences define work habits. Instead, we explore why life stages and experiences—not age—shape how people approach work, and how social media trends like "lazy girl jobs" are promoting toxic career mindsets. We also break down why work ethic seems to be declining, what companies should expect from employees, and how leaders can balance vulnerability with accountability to build stronger teams. If you want to understand what’s really happening in today’s workplace, this episode is for you.

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If half your team suddenly quit, would you know why? Research shows that 50% of employees quit because of their relationship with their leader, and it’s not because of screaming bosses or impossible workloads—it’s because they feel ignored, undervalued, and disconnected. In this episode, Dr. Jack Zenger, CEO and Co-Founder of Zenger Folkman, breaks down what truly drives employee retention and engagement. Backed by data from 200,000 leaders worldwide, Jack reveals the three leadership qualities that make the biggest impact on employees, the cascading effect of great leadership across an organization, and why strategic thinking, inspiration, and results-focused leadership matter now more than ever. We also discuss how you can measure your effectiveness as a leader without relying on complex surveys, as well as the state of leadership in 2025, the impact of AI, and whether leadership training programs are actually working. If you want to keep your best people and build a culture where employees thrive, this episode is a must-listen.

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What if being vulnerable as a leader could make you stronger, not weaker? In today’s Leadership Spark, we explore the Vulnerability Mountain—a framework that shows why leading with vulnerability isn't about flipping a switch but embarking on a journey that builds trust and credibility. You'll discover why vulnerability without competence can backfire, how the Pratfall Effect makes leaders more relatable when they’re great at their jobs, and why leading by example is the only way to inspire authenticity in your team. If you want to lead with impact, this episode will challenge your perspective on what true leadership looks like.

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With AI advancing at breakneck speed, what does this mean for your job, your company, and the way we work? Martin Ford, one of the world’s top futurists, joins us to break down the rapid rise of AI and how it’s shaking up the job market. In this episode, Martin reveals why white-collar jobs might vanish before blue-collar ones, how AI agents are quietly becoming our new co-workers, and why leaders need to embrace this shift instead of fearing it. We dive into the strategies every leader needs to stay ahead, including how to balance human talent with AI’s growing capabilities, why hybrid teams are the future, and what to do now to prepare for the massive workplace changes on the horizon.

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Future of Work Leaders is a NEW community of the world’s top CHROs who are shaping the future of work and employee experience. Other communities focus purely on traditional HR, are VERY expensive, members are constantly being sold to, and there’s far more fluff than value. Future of Work Leaders is affordable for any CHRO, there’s no selling, no speeches, and no fluff. It’s purely focused on strategy, insight, and connections with world leading CHROs who are shaping the future of work and employee experience. Join 40 members including CHROs from LEGO, Johnson & Johnson, Dow, Tractor Supply, Northrop Grumman, and Neiman Marcus. Check out FutureOfWorkLeaders.com to learn more and request an invite.

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Are you chasing the wrong kind of wealth? We all chase success, but too often, it’s tied to money, fame, or career milestones. Sahil Bloom, author of The Five Types of Wealth and creator of the Curiosity Chronicle newsletter, believes that true wealth lies in a balance of time, relationships, health, mental clarity, and financial stability.

In today’s episode, Sahil introduces a fresh way to think about success by focusing on these five types of wealth. We explore how to connect your work to your purpose, overcome the trap of overthinking, and use simple frameworks to build deeper connections and more meaningful progress. We’ll unpack Sahil’s transformative insights, including why chasing money without purpose leads to burnout, how to build "social wealth" to combat the loneliness epidemic, the power of questioning cultural norms to find your identity, and how even small actions can create massive compounding effects in life.

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Are today’s leaders too afraid to lead? In today's Leadership Spark, we explore the challenges of leadership today, from balancing psychological safety with accountability to being honest about workplace expectations. We discuss how over-coddling employees and focusing too much on feelings can backfire, and why it’s important for leaders to set clear standards while fostering respect and responsibility.

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The secret to better leadership in the future of work isn't knowing everything, but mastering the right things. This episode brings together three leadership visionaries—Diego Barreto, CEO of iFood; Jeff Kindler, former CEO of Pfizer; and Frederic Laloux, author of Reinventing Organizations—to share the tools you need to lead smarter in the new world of work. You'll learn why mastering one skill at a time, encouraging constructive disagreement, and embracing self-management are the keys to navigating uncertainty, driving better decisions, and building agile teams.

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Most employees start their journey excited and motivated, but that enthusiasm often fades when organizations rely on perks like yoga or free food to boost engagement. These quick fixes don’t address deeper needs. In today's Leadership Spark, we dig into the critical difference between employee engagement and employee experience, showing how leading companies shift from superficial perks to meaningful workplace transformation. Learn why only 6% of organizations excel in creating environments where employees thrive—and how your company can join them.

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Mentorship is often misunderstood. Many mentees expect their mentors to drive the relationship or solve their problems. But Amy Salcido, President of Kyndryl U.S., shows us a different take on how to do mentorship right. In today’s episode, Amy shares her unique insights from leading a team of 16,000 employees in one of the world’s largest IT infrastructure companies. Amy unpacks the lessons she learned at IBM, where mentorship was pivotal in her rise to executive leadership. She explains why mentorship fails without proactive mentees taking responsibility for their own growth, how authenticity accelerates leadership success, and why the best mentors don’t give you answers—they guide you to find them yourself. We also tackle the surprising benefits of focusing on passions instead of job titles and how to structure effective mentor-mentee relationships in any organization.

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Have you ever wondered if vulnerability could backfire? Leaders often face tough decisions about when and how to be open, and the stakes are high when trust is involved. In today's Leadership Spark, we explore a powerful story about a CEO who learned hard lessons about vulnerability after it was used against her early in her career. You'll hear insights on navigating trust, why vulnerability is essential for leadership, and how self-compassion can be your safety net when things go wrong. This episode also introduces the "Vulnerability Wheel" framework to help leaders use vulnerability effectively.

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Turning around a struggling company isn’t for the faint of heart, but Kate Johnson, CEO of Lumen Technologies, is proving it can be done—and done well. Leading 30,000 employees and steering billions in revenue, Kate is tackling one of the toughest challenges in business: shifting a telecom giant from “playing not to lose” to “playing to win.” In this episode, Kate opens her fresh and fearless playbook on what it really takes to transform a culture: it starts with clarifying your mission and getting everyone aligned. She shares bold, practical strategies like fostering trust, teaching resilience, and encouraging courageous conversations that push teams forward, not sideways. We’ll also unpack why most leaders fail at culture change (and it’s not for lack of trying), how to break silos by getting close to the action, and the non-negotiables for any leader’s first 100 days. If you’re ready to rethink what it means to lead and create a culture that wins, you don’t want to miss this one. 

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Workplace flexibility isn’t new, but its importance is growing. More than just remote or hybrid setups, it’s about giving employees options in career paths, benefits, and how they work best. In today’s Leadership Spark, we explore why leaders must stay true to their company’s culture and values, especially in uncertain times. Flip-flopping on big decisions leads to mistrust, but clear communication and conviction create alignment and loyalty. Learn how successful companies navigated the return to office with confidence and how to lead in uncertainty by knowing what matters most to your organization and standing by it, even as the workplace continues to evolve.

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The office isn’t dead—it’s evolving. How do you design a workplace where you could inspire creativity, collaboration, and sustainability? Jordan Goldstein and Elizabeth Brink, co-CEOs of Gensler, the world’s leading design firm, know all about it. They’ve not only spearheaded some of the most iconic workplace designs but but have also championed a co-leadership model that fosters synergy and innovation. Jordan and Elizabeth are behind groundbreaking projects like Under Armour’s net-zero headquarters, vibrant mixed-use lifestyle districts, and adaptive reuse designs that breathe new life into old spaces. In today’s episode, we’ll explore why the office is still vital for culture and collaboration, how to design spaces that foster engagement and innovation, and why immersive technology and sustainability is no longer optional in workplace design. The future of work is more exciting than ever and packed with opportunities to rethink space, culture, and collaboration.

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Are you shaping the future or letting it shape you? In today’s Leadership Spark, we explore how leaders can think in scenarios to prepare for multiple outcomes and avoid being caught off guard. We also dive into the power of AI tools like ChatGPT, which are transforming how leaders train employees, boost productivity, and solve problems. But with great power comes responsibility—balancing AI’s potential with human judgment is key to building the future of work.

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If leadership were easy, everyone would do it—but here’s how the best make it look effortless. In this special episode of Future Ready Leadership, three visionary leaders share powerful, actionable strategies to help you activate teams, build unshakable trust, and transform workplace culture. Rachel Cooke, former Director of HR at American Express, host of the Modern Mentor podcast, and founder of Lead Above Noise, unpacks her four-pillar framework for driving team success through connection, development, and well-being. Chris Nicholas, CEO of Sam’s Club, shares his Trust Equation, showing why authenticity and transparency are the foundation of impactful leadership. Lastly, we have Melanie Dulbecco, CEO of R. Torre & Co., Inc., who reveals how a people-first culture can become your ultimate competitive advantage, with insights on purpose-driven operations and profit-sharing. Get ready to lead with purpose and shape the future of work. They say leaders are born, not made—but this episode proves the opposite with strategies you can’t afford to miss.

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What shapes the employee experience? In this episode of Leadership Spark, we explore the three pillars that define it: physical space, technology, and culture. Physical environments contribute 30% of employee satisfaction, with top companies creating flexible, activity-based spaces. Technology, also 30%, acts as the central nervous system but becomes a human problem when it fails. Culture, the most impactful at 40%, determines how employees feel and connect to purpose. Through compelling stories and research, we unpack how leaders can design workplaces that inspire, support, and engage.

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The workplace is evolving faster than ever, leaving leaders scrambling to keep up with new demands. How can you ensure your leadership skills remain relevant and impactful in 2025? In this episode of Future Ready Leadership, we have experts who will share the tools you need to thrive and stand out as a leader. Tom Henschel, host of The Look and Sound of Leadership, shares the secrets to executive presence—commanding attention and respect in any room. Charles Duhigg, bestselling author of The Power of Habit, teaches us how to master conversations to deepen workplace connections and amplify your impact. Together, they reveal how to lead with authority, connect authentically, and shape your future with confidence. The future is fast approaching—get ready to lead it.

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One CEO was fired for being vulnerable. Another saved their company. What made the difference? In today’s Leadership Spark, we go beyond the theory of leading with vulnerability to explore how it works in real life. Vulnerability isn’t just admitting mistakes—it’s about showing how you’re taking action to close gaps and grow. Through powerful examples, including the contrasting stories of two CEOs who led with vulnerability, you’ll see how balancing openness with leadership drives results. We’ll also unpack common workplace scenarios and share actionable tips for first-time leaders to use vulnerability as a superpower. Learn how to inspire trust while staying accountable in this episode.

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What skills, trends, and strategic thinking do leaders need to embrace for the future? In this episode, we explore three compelling perspectives to help leaders prepare for 2025. Michael Watkins breaks down The 6 Disciplines of Strategic Thinking he authored, showing how leaders can mobilize their teams and make smarter, more impactful decisions. Seth Godin, renowned Author, Entrepreneur, and Founder of the Carbon Almanac, challenges the status quo with his take on why adaptability beats rigid planning and why leaders need to think beyond checklists to thrive. Finally, Nicholas Bloom, William D. Eberle Professor of Economics at Stanford University, reveals surprising data on remote work, from its effects on productivity to what it really takes to retain top talent in a hybrid world.

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What does it really mean to lead with vulnerability? In today’s Leadership Spark, we dive into the delicate balance between openness and competence in leadership. Vulnerability is essential for building trust and fostering connections, but simply admitting mistakes isn’t enough, especially in the workplace. Leaders need to pair vulnerability with action. We’ll explore why this concept is more critical than ever in today’s fast-changing environment and how it can help leaders inspire confidence while maintaining accountability. You’ll learn how to embrace this powerful equation: Vulnerability + Leadership = Real Impact.

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The pace of change is relentless, and leaders everywhere are grappling with the same challenge: how do we prepare our teams for a future we can’t predict? In this episode of Future Ready Leadership, Google’s first Chief Innovation Evangelist, Frederik Pferdt, offers a solution—shifting your mindset to embrace curiosity, radical optimism, and human-centered leadership. Drawing from his groundbreaking work at Google and insights from his book "What’s Next is Now", Frederik reveals the secrets to transforming uncertainty into possibility. We dive into why innovation dies on idea boards, how replacing “but” with “and” can change everything, and the six dimensions of a future-ready mindset. Frederik also gets personal, sharing stories about handling California wildfires, transforming challenges into opportunities, and how experimenting like a gardener can help your ideas grow.

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Can leaders keep up when change never slows down? In today’s Leadership Spark, we explore how the accelerating pace of change is reshaping workplaces, work ethics, and the delicate balance between employee empowerment and accountability. From the rise of disengaged work cultures to the struggle for accountability, this episode dives into the realities of modern leadership and what it takes to adapt, thrive, and rebuild the balance.

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Amid constant change, how can leaders prepare for what's next without losing focus on today? In this episode, Lisa Bodell, Bestselling Author of "Kill the Company" and "Why Simple Wins", shares powerful strategies for becoming future-ready. She explains why agility and resilience matter more than rigid planning, how to leverage tools like STEEP and the Futures Wheel, and why every company must "Kill the Company" to uncover blind spots and innovate. Lisa also explores the dangers of "perma crisis" on creativity and why teaching human-centered skills like curiosity and agility is essential to thriving in uncertainty.

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Why do so many companies struggle to attract and retain top talent? Is it the lack of free food, shiny perks, or unlimited vacation days? Or is the issue much deeper? As leaders, it’s time to confront the uncomfortable truth: perks aren’t purpose, and engagement isn’t just an adrenaline shot. In today’s Leadership Spark, we'll unpack why many organizations are stuck on the “hedonic treadmill,” cycling through perks and benefits to boost short-term satisfaction but failing to create a lasting impact. I explore how outdated workplace practices, bureaucracy, and lack of purpose disengage employees over time—and why leaders must shift their focus from free lunches to fostering growth, meaning, and leadership.

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Leadership in 2024 was challenging, and 2025 promises to be even more demanding. With economic pressures, hybrid work complexities, and the rapid rise of AI, the expectations for leaders have never been higher. But the good news is we've packed the best leadership advice from 2024 into one powerhouse episode, giving you the tools to thrive in the year ahead. In this episode, Guy Kawasaki, Author & Chief Evangelist at Canva, kicks things off by sharing how a growth mindset and resilience can help leaders tackle challenges head-on and turn them into opportunities. Dr. Amy Edmondson, Novartis Professor of Leadership & Management, reveals why creating psychological safety and embracing “intelligent failures” is the key to innovation and team trust. Finally, John R. Miles, Founder & CEO of PASSION STRUCK, wraps it up with his next-level framework for mindset and behavior shifts, showing leaders how to unlock intrinsic motivation and lead with intention. Get all the insights you need to lead with confidence, inspire your team, and make 2025 your breakthrough year.

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People don't want to work for leaders who power play and hide mistakes. Nowadays, what they need more are leaders who lead with vulnerability. In this episode, we'll understand why vulnerability matters in leadership and discover why, according to global research, showing your human side is essential for inspiring innovation, building trust, and keeping your career alive. Drawing on fascinating insights from 14,000 employees around the world, Harvard research, and the surprising lesson of a butterfly, we'll unpack how "leading with vulnerability" is reshaping organizations worldwide. This episode will help you step up as the leader the world needs today.

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What if the secret to success in leadership lies in something deeper than just strategy? In this episode, Dr. David Miller, Executive Director of the Princeton Faith & Work Initiative, dives into what it means to lead with integrity, why ethics should be a core part of every organization, and how faith, regardless of belief system, can shape values that stick. We explore why many people feel a “calling” for ethical leadership, and how faith can serve as a foundation for values-based decision-making. Dr. Miller also shares his approach to teaching ethics through the “Five Essential Questions,” which challenge leaders to think deeply about the source of their values, make ethical decisions in gray zones, and foster a culture of transparency. Dr. Miller also introduces his TAM model—believability, buy-in, and barometer—as a guide for companies pursuing ethical transformations.

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How do you keep your team ready for the future when tech constantly reshapes the workplace? AI is rewriting the rules of work and pushing us to think beyond the traditional job roles. In today's Leadership Spark, we break down three ways leaders can stay ahead: helping employees make the most of tech, encouraging a culture of self-driven learning, and focusing on human skills that strengthen team connections. If you're a leader looking to keep your team adaptable and engaged in the tech-driven future of work, this episode offers you real, practical insights on embracing change without losing that all-important human touch.

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How do top leaders close impossible deals and get buy-in from the toughest stakeholders? James Sebenius, Professor of Business Administration at Harvard and co-founder of Harvard’s Negotiation Program, has been involved with the world’s most successful negotiation cases. In today’s episode, he reveals the top strategies that make great negotiators. Drawing from icons like Bob Iger, Jim Baker, and Henry Kissinger, James shares the keys to negotiation that every leader needs: when to use “intermediate moves” to gain advantage, why the best negotiators think like chess players, why “setup” is everything in negotiation, and how to balance empathy with assertiveness to get results.

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Vulnerability might seem like a weakness, but in leadership, it’s a true superpower. In today's Leadership Spark, we dive into the spectrum of vulnerability, showing how it’s far from one-size-fits-all. We’ll explore the five 'superhero' types of vulnerable leaders and help you pinpoint your unique style for building trust and connection. Discover how understanding and embracing your vulnerability type can reshape the way you lead and elevate the impact you have on those around you.

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What does it take to turn any team into a high-performing powerhouse? Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, knows it's all about ditching the traditional leadership model and mastering the new "teamship" concept. Keith is a Best-Selling Author of many books, including "Never Lead Alone: 10 Shifts from Leadership to Teamship", as well as Founder, Chair, & CEO at Ferrazzi Greenlight. In this episode, we dig into building a “challenge culture,” a strategy that helps teams address issues openly and hold each other accountable, and introduces “open 360s,” a transparent feedback system to build trust. He also discusses practical tools like monthly “stress tests” to identify project challenges early and “energy checks” to boost team resilience. With advice on avoiding consensus culture pitfalls, setting a “social contract” for team values, and optimizing hybrid work, Keith gives leaders clear steps to create teams that truly support one another and perform at their best.

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I’ve spent years researching and speaking with HR leaders, and one thing is clear—employee experience is the game-changer. Companies have historically focused on "utility" and "productivity," but now we're shifting towards experience—creating environments where employees want to show up, not just need to. In today's Leadership Spark, I dive deep into how companies can move beyond superficial perks and create a workplace where employees feel like they’ve bought into an experience, not just a job.

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How do you keep your team engaged, motivated, and prepared for the future while managing day-to-day demands? In this episode, Amy Gilliland, President of General Dynamics Information Technology, shares practical strategies for building strong, future-ready teams in today’s fast-paced environment. She talks about why on-the-job training is crucial for leadership development, how regular career conversations help boost engagement and retention, and why creating a company with a soul is essential to sustaining long-term success. Amy also dives into how GDIT balances tradition while pushing for innovation, ensuring that leaders are prepared to meet both immediate and future challenges, all while fostering a collaborative and purpose-driven culture.

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Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be.

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Every leader faces moments of high pressure and uncertainty—but how you lead your team through those moments is what sets the great apart from the good. In today’s episode, Rich Diviney, Retired Navy SEAL and Founder of “The Attributes,” reveals the hidden attributes that drive high performance and why they’re more important than skills when it comes to leadership. We’ll explore why 90% of people fail SEAL training and what that teaches us about thriving under pressure, the role of adaptability in uncertain times and unpredictable environments, and how leaders can use “healthy imposter syndrome” to stay sharp and keep improving. Rich also shares how understanding your team’s natural attributes—not just their skills—can radically change how you lead and create high-performing, resilient teams.

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Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be.

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Every business leader is faced with the challenge of adapting to change in today’s fast-moving world, but creating a solid, long-term strategy is often easier said than done. In today’s episode, Seth Godin, an influential entrepreneur, author of 22 books, and one of the world’s most popular bloggers, breaks down what most leaders get wrong about strategy—confusing it with tactics. He explains why strategy is a long-term philosophy, not a step-by-step plan, and how major change agents like AI, the fading influence of Boomers,  are reshaping the business landscape. Seth shares why these shifts are inevitable and how leaders need to respond if they want to stay relevant. We also tackle deep insights on how companies like Netflix successfully disrupted themselves to stay ahead and emphasizes the importance of foresight in navigating these changes.

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What’s the ROI of vulnerability at work? It’s big—personally and professionally. In today’s Leadership Spark, I explore why being a vulnerable leader pays off. We’ll break down the concept of Mismatch Theory—why the “tough boss” style of the past doesn’t cut it today and why leaders who don’t evolve may get left behind. Vulnerability—when done right—not only boosts your team’s trust and engagement but also directly contributes to business success. Yet, less than 11% of employees view vulnerability as a strength in their leaders, which leaves a lot of untapped potential.

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During times of rapid growth and disruption, aligning teams and sustaining a strong culture can be daunting, but Diego Barreto, CEO of iFood, has successfully led his company to unicorn status by focusing on these essentials. In this episode, we dive into his leadership strategies, exploring why team mobilization is central to a CEO’s role and how effective communication fosters alignment. Diego reveals how iFood’s non-negotiable culture supports an entrepreneurial mindset, values radical candor, and encourages big thinking. He shares insights into how iFood adapted during the pandemic, balancing employee comfort with high performance by instilling grit. We also discuss how iFood’s six-month cultural sprints inspire innovation and resilience and examine the role of the “pendulum effect” in guiding flexible leadership strategies.

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How does vulnerability fit into leadership? Being vulnerable as a leader is tricky, but there’s a clear difference between being vulnerable and leading with vulnerability. In today’s Leadership Spark, I share how my own journey with panic attacks reshaped my understanding of vulnerability. Through interviews with executives, I found that while vulnerability in personal life is crucial, in the workplace it’s a different story. Many executives ask if they should project unwavering confidence, or share their struggles? The answer is both! The key is not just exposing your weaknesses but demonstrating how you’re closing the gaps—combining vulnerability with action, as shown by examples from leaders like Fleetwood Grobler and Hollis Harris. Vulnerability alone can be risky, but combine it with action, and you’ve got leadership gold. I also share stories from top executives that illustrate how leading with vulnerability makes all the difference in building trust and resilience.

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Did you know that those most eager to lead might actually be the worst at it? Have you ever worked with a leader who’s always eager to step up, but when they get the role, things fall apart? We often think that leadership is about willingness and eagerness, but recent research shows the opposite—leaders chosen for their desire to lead often perform worse than those randomly selected. In this episode, we break down these surprising insights with Professor David Deming at Harvard Kennedy School. David shares why effective leadership is about having the right skills, not just wanting the role. We dive into key traits like overconfidence, emotional intelligence (EQ), and economic decision-making, and how they play critical roles in leadership success. You’ll learn why overconfidence can backfire and prevent leaders from truly understanding their team. Plus, we discuss how randomly selected managers often outperform eager volunteers and why organizations need to rethink how they develop and choose strong leaders—it’s not just about who raises their hand.

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Can you be strong by showing your weakness at work?

Leadership isn’t just about being strong and visionary, nor is it simply about being vulnerable. It’s about balancing both. In today’s workplace, leaders are faced with a unique dilemma—should they lead with authority or with authenticity? You need to do both. In today’s Leadership Spark, I unpack the critical difference between being vulnerable and leading with vulnerability with insights from 140 CEOs I interviewed. We'll explore how the best leaders aren’t afraid to show their gaps, but they take action to close them. From stories like Hollis Harris at Continental Airlines to Fleetwood Grobler at Sasol, you’ll learn why sharing challenges without a plan can cost you the job, but leading with vulnerability can rebuild entire companies.

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People leaders are moving beyond traditional HR to shape the future of work and employee experience, and this community provides the resources and connections to do that effectively. Existing communities fall short: they’re expensive, focus on superficial discussions, and constantly upsell products. Future of Work Leaders fixes that. As a member, you shape the community, decide on topics, provide feedback, and interact directly with me, (Jacob Morgan) for insights... and it’s budget friendly! Join CHROs and CPOs from Northrop Grumman, Johnson & Johnson, Lego, and Tractor Supply who are already part of this elite group.  If you’re CHRO or CPOI you can request an invite at FutureOfWorkLeaders.com and lead your organization into the future.

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Every leader wants to make an impact in their organization, but running a giant like Sam’s Club requires next-level leadership. How do great leaders like Chris Nicholas balance the demands of leading an $84 billion business with a focus on people?

As President and CEO of Sam’s Club, Chris’ approach to leadership is all about impact and purpose. Growing up in Hull, England, Chris learned the value of hard work early, and it’s shaped how he runs one of the largest retailers in the world today.

In this episode, we dive into Chris’ purpose-driven approach to leadership and explore the strategies that make him so effective in empowering his teams. We discuss why leading with purpose is not just a buzzword but essential in creating a loyal and motivated workforce, and how trust serves as the foundation for building high-performance teams. Chris breaks down his unique Trust Equation and shares how he uses it to inspire and empower employees at every level of the organization.

We also explore Sam’s Club’s innovative club model, where membership fees and a focus on curated, high-quality products allow the company to offer exceptional value to its members. Chris explains how leveraging Walmart’s technology and supply chain capabilities gives Sam’s Club a competitive edge in both convenience and pricing. You’ll learn how Chris fosters an environment where frontline employees are empowered to make decisions and why this approach is key to driving innovation and customer satisfaction.

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Is leadership changing or staying the same? Leadership today is harder than ever, with rising pressure from all angles—public scrutiny, polarized workplaces, and a workforce that's losing interest in climbing the leadership ladder. If leadership is this tough, why should anyone step up? We need MORE leaders, NOT FEWER. In today's Leadership Spark, we dive deep into the challenges and evolving expectations of leadership in the modern world. Leaders often believe they’re performing well, but there’s a massive disconnect—employees disagree. It's no longer just about setting vision and hitting targets. Leaders must redefine their roles, spend more time with their teams, and guide others like lighthouses leading ships through rough waters. Leadership today requires self-awareness, continuous growth, and a willingness to challenge the status quo.

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If you’re feeling overwhelmed by all the talk of recessions, inflation, and economic chaos, you’re not alone—but you don’t have to navigate it blind. Philipp Carlsson-Szlezak, Managing Director, Partner, and Global Chief Economist at Boston Consulting Group, and co-author of "Shocks, Crises, and False Alarms," is here to help leaders cut through the noise. In this episode, Philipp explains why leaders should avoid the Master Model Mentality, which is the mistake of relying too heavily on one-size-fits-all economic models. He shares tips for recognizing false alarms or overblown predictions about economic disasters that often never come true—and how to avoid getting caught up in doom mongering or the constant focus on worst-case scenarios. We’ll also explore his concept of Economic Eclecticism, a practical approach for leaders to draw on insights from various fields to make better decisions. Philipp sheds light on the perpetual tightness in the labor market, which means demand for workers is likely to stay high even in uncertain times, and the deflationary effect of technology, showing how advancements like AI can reduce costs and increase purchasing power. Plus, we’ll tackle whether the American Dream is really dead or just in need of a new perspective. Learn how to stay calm, curious, and confident, even when the headlines are screaming disaster.

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Why do some companies consistently outshine their rivals, attract top talent, and spark innovation while others struggle? Many treat employee relationships like a simple transaction—initial excitement fades, and so does satisfaction. This leaves companies with disengaged teams and high turnover. In today’s Leadership Spark, we’ll explore how top companies have figured out the key to shifting from a transactional approach to one that treats employment as an enriching experience. Based on prominent psychologist Thomas Gilovich’s research, it’s clear: investing in experiences, not just tools, boosts satisfaction over time. We dive into the evolution from productivity-driven workplaces to purpose-led organizations that emphasize mutual value exchange, fostering a culture of growth, learning, and leadership. Discover how the employee experience era is redefining the way we think about work.

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What’s it like to lead at the top of some of the world’s most iconic brands? Jeff Kindler, former CEO of Pfizer, has been there, done that. From handling high-pressure situations at GE under the legendary Jack Welch to leading massive change at Pfizer, Jeff has seen all the intense scrutiny and stress and was in the room when decisions were made that shaped entire industries. In this episode, he shares what he learned from handling public pressure, how he managed the clash of corporate cultures, and why being a CEO isn’t for the faint of heart. He shares major challenges he faced during his tenure at Pfizer, such as expiring patents, product recalls, R&D setbacks, and regulatory scrutiny. Jeff reflects on his leadership journey at Pfizer on the pressures of being a CEO, including mistakes made, stress management, and the impact on personal life and relationships. He also discusses the need for resilience and balancing professional and personal life. We look into why leaders might be getting a little “too soft” in today’s corporate world, what it’s really like when everyone is gunning for your job, and how to keep your head up when the stakes are sky-high.

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The corner office, big bonuses, and calling the shots can’t sugarcoat what being a CEO is like. The reality is far more complex—and often more challenging—than it looks from the outside. What do you think is the hardest part about being at the top? In today’s Leadership Spark, I dive into the untold challenges CEOs face that nobody talks about. From the crushing loneliness of having fewer peers as you climb higher, to the overwhelming decision fatigue from making countless high-stakes choices, being a CEO isn’t for the faint of heart. And let’s not forget: every word you say carries immense weight—one casual comment can snowball into unexpected changes across the company. Staying grounded amidst all this is easier said than done. So, why does no one tell you about these challenges before you get the job? And more importantly, how can you prepare yourself to handle them? Tune in to the full episode to find out.

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It’s one thing to talk about being open and authentic, but how do you actually do it without losing your team’s respect and trust? This is a conversation I had with with Robert Glazer on his Elevate Podcast. In this episode, I explain the difference between just being vulnerable and leading with vulnerability. We explore why so many leaders today are struggling with decision-making and accountability, and how the post-pandemic era has challenged many leaders to redefine their roles. We’ll get into why having too much psychological safety can actually backfire, why flexible work policies need clear boundaries and standards to succeed, and how you can balance being empathetic with holding people accountable in your organization. I also share insights from the 100 CEOs I interviewed for my new book, Leading with Vulnerability, on how to handle that fine line between showing your human side and maintaining confidence and authority.

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Why do leaders neglect self-compassion? We often talk about leadership in terms of driving results, motivating teams, and making an impact. But one crucial aspect is often overlooked: self-compassion. Leaders are constantly focused on their external impact, yet managing their internal world is equally important. Without self-compassion, leaders risk burnout, poor decision-making, and strained relationships. How can you inspire and lead others when you're constantly battling your own inner critic? In today's Leadership Spark, we'll talk about how to embrace self-compassion to lead more effectively. Self-compassion is not about letting yourself off the hook—it's about recognizing your challenges, learning from them, and treating yourself with the same kindness you’d offer a friend.

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The leadership landscape is shifting under our feet, and it’s leaving many leaders scrambling to keep up. I recently sat down with Professor Joe Fuller on the Harvard Business School Managing the Future of Work Podcast to dig into some of the biggest issues leaders face today. We covered everything from the ongoing debate over hybrid work to the rapid rise of AI, and how it’s changing the way we hire and lead, and the shifting expectations of employees in 2024. In our chat, we got into why getting people back to the office is so tricky, why AI might not take your job but someone who knows how to use it better could, and why leading with vulnerability is more crucial than ever. Plus, we didn’t shy away from the hard truths, like why some companies are seeing productivity declines with hybrid work while others aren't, and whether employee well-being programs are actually hitting the mark or just missing their intended goals. If you’re looking for some real talk on how to lead in 2024 and beyond, this episode is for you.

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The old thinking of being a strong leader means never showing weakness is getting way too old. Too many leaders are so busy trying to be “perfect” that they end up stuck in the old version of themselves, while the world zooms past them. Refusing to acknowledge your gaps actually makes you a worse version of yourself over time. You might think you’re already doing great, but if you’re not constantly updating and improving yourself—what Aart de Geus, founder and chair of Synopsys, calls moving from version N to version N+1—you’re actually falling behind. In today's Leadership Spark, I dive into one of the most misunderstood yet essential aspects of leadership—leading with vulnerability. I’ll share insights on why acknowledging your gaps and actively working to close them is the key to unlocking your potential and driving real business performance.

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What does it take to be a successful leader today? In this episode, Kurt Strovink, Head of Global CEO Services at McKinsey, explores the evolving challenges of leadership. We’ll discover why leadership has become more complex in recent years and how leaders can stay ahead by embracing human-centric leadership and vulnerability. Kurt delves into balancing purpose with business demands, offering strategies like integrating sustainability and innovation and asking the “Four W” questions to create a meaningful workplace. He also discusses the shift from transactional to holistic learning through peer coaching and reflective spaces, the power of role modeling, and the impact of storytelling. Listeners will learn about the importance of empowered networks, managing leadership loneliness, and why energy maintenance is crucial.

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Is your organization struggling to drive innovation? It may be because your employees are hesitant to take risks. Simply telling them to “take more risks” isn’t enough; they need the right environment and support. They may avoid risk-taking because of fear of failure or lack of recognition, leading to stagnation and missed opportunities. In today’s Leadership Spark, I outline three strategies to encourage risk-taking and drive innovation: creating psychological safety, rewarding desired behaviors, and providing resources and support. You’ll learn how to create a culture that promotes innovation through calculated risk-taking by implementing these strategies.

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What does it take to build a century-old company that has never laid off a single employee? In this episode, we’ll explore how CEO Melanie Dulbecco grew Torani into a $500 million powerhouse with a people-first leadership approach. Melanie shares the secrets behind the company’s remarkable history and its unwavering commitment to giving employees agency, control, and choice in their work. She mentions why they replaced old-school performance reviews with a system focused on growth and development, known as “Contribution Management,” and how they’ve created a culture of internal mobility, or “Career Mixology,” where employees can explore different roles within the company. We also dig into their unique compensation strategy, featuring above-market pay and employee ownership, which kept their employees engaged and loyal. Plus, Melanie shares her take on Gen Z’s work ethic and how Torani used futurist thinking and scenario planning to foresee a potential 20% market drop during COVID-19, ensuring stability and a commitment to 100% employment.

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Imagine running a marathon only to find that the person who strolled in hours later gets the same prize as you. This is exactly the problem with metaphorical participation trophies in the workplace. What happens when high performers see no difference in recognition between their hard work and others’ minimal efforts? Equalizing rewards creates a false reality, diminishes motivation for top performers, fosters a culture of entitlement, and stifles improvement. In today’s Leadership Spark, we’ll discuss the importance of performance-based recognition, understand why real rewards should reflect real performance, and emphasize that true achievements come from hard work and results. Let’s advocate for a workplace where effort and excellence are genuinely rewarded to create an environment that encourages continuous growth and dedication.

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Is your company still stuck in the same old top-down management approach? It’s time to ditch that old playbook. In this episode, Frederic Laloux, Author of “Reinventing Organizations” and Co-founder of The Week, discusses why organizations need to reinvent traditional management approaches in today’s fast-paced world. He breaks down why outdated hierarchical structures often fail to engage employees and the flawed mentality of working solely for a paycheck. We also dig into the evolution of management models and how we’ve moved from rigid structures to more dynamic, people-first approaches. Frederic also discusses real-world examples of self-managing companies where teams thrive without the usual layers of management. He also shares stories from companies like Bayer and Zappos about the challenges and successes in adopting new management styles like “holacracy.”

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We often hear the famous words "age doesn't matter,” but it’s not really an easy thing to accept in the context of leadership. In today's Leadership Spark, we’ll tackle this common concern: the unease of working under a leader who's younger than you. It's a frequent issue because we often equate age with experience. The situation becomes particularly challenging if the younger leader lacks the necessary skills. A younger leader who is adept, knowledgeable, and capable of motivating and challenging their team should be respected regardless of their age. Leadership effectiveness is about skill, vision, and interpersonal abilities, not the number of years one has lived. I explain why we should focus on these qualities rather than age.

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Culture is not a finite element but something we shape daily through our interactions. But how can we create a thriving culture if no one takes ownership of their role in shaping it? In this episode, Michael Weening, CEO of Calix, discusses how leaders can foster a culture of accountability and emphasize our individual responsibility for shaping culture. He also addresses the damaging effects of victimhood in leadership and the workplace, highlighting the importance of taking charge of one's career and how leaders should guide team members in setting realistic goals. Michael shares why the CEO’s job can be tough and how the servant leadership mindset is often lost. We also touch on the necessity and extremity of change, and dig into the trends of “quiet vacationing” and the benefits and challenges of a fully remote setup.

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This episode is sponsored by Calix, which helps broadband providers of all sizes simplify their operations, innovate for their subscribers, and grow value for their business and the communities they serve. Learn more at calix.com.

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As we head into 2024, leaders are facing a landscape that’s changing faster than ever, and new challenges are on the rise. In today’s Leadership Spark, we’ll explore the eight leadership trends that every leader needs to watch out for this year along with some practical tips on how to handle the challenges that come with these trends. We’ll discuss embracing vulnerability, enhancing work ethic, prioritizing employee experience, focusing on skills rather than job titles, adapting to hybrid work environments, integrating AI and technology to humanize workplace interactions, addressing political, economic, and geopolitical issues, and thinking like a futurist. This episode will help prepare leaders to adapt to rapid changes in the workplace and global business environment.

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What does the future hold for hiring practices in the age of artificial intelligence and evolving skill demands? In this episode, Joe Fuller, Professor of Management Practice at Harvard Business School, discusses the all-in economics of skill-based hiring, the current progress, challenges, and the importance of this hiring approach in the future, and real-world examples of this approach from companies like IBM. We also discuss the role of AI in HR, highlighting how combining tech with human intuition can lead to smarter decisions. We explore the potential of AI to transform hiring and internal talent mobility, while also addressing concerns about data accuracy and bias. We also tackle some big workforce trends like the declining workforce participation rate among prime working-age males, the rise of helicopter parenting, and parent accompaniment with Gen Z job applicants.

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Have you heard the saying, “leadership isn’t about you?” That’s complete NONSENSE! Leaders like Satya Nadella and Tim Cook have dramatically transformed their companies, highlighting how leadership is very much about the individual at the helm. In today’s Leadership Spark, we’ll look into the personal role and impact of leaders, covering how their unique styles influence six key areas: setting vision, making decisions, shaping culture, managing change, inspiring others, and developing team members. These leaders prove that more than just facilitators, they are also crucial influencers whose visions significantly shape their organizations.

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Every leader is talking about implementing diversity, equity, and inclusion (DEI), but making it work in the real world is a whole different challenge. In today’s episode, we look at the evolution and controversies surrounding DEI with Dr. Frank Dobbin, Sociology Department Chair at Harvard University and Author of “Getting to Diversity.” We explore starting with JFK’s 1961 order for affirmative action and moving through the impact of the George Floyd protests. We also discuss why corporate DEI programs get both support and backlash, touching on Elon Musk’s call to end DEI and the Supreme Court’s decision on affirmative action. Dr. Dobbin explains how DEI efforts democratize access to scarce resources like mentoring, and why it’s tough to balance the need for diverse teams with the goal of top performance. He critiques current DEI practices, highlighting why many traditional training programs fail and the importance of structural changes and inclusive recruitment.

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How should you address your team after a promotion? While acknowledging your inexperience or newness to the role can create a sense of authenticity and approachability, it is crucial to also demonstrate your commitment to growth and competence. In today’s Leadership Spark, I’ll show you how you can achieve this by outlining specific actions you are taking to improve your leadership skills, such as seeking mentorship, working with an executive coach, reading leadership books, and being open to feedback. You’ll learn how to build trust and psychological safety within the team and reassure team members of your capability and dedication to being an effective leader.

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Tommy Mello is the founder of A1 Garage Doors, a $200 million home service business that is growing rapidly. In today’s episode he shares some of his early leadership mistakes and how building a strong team and getting the right mentors transformed his company. Tommy highlights how leaders can inspire hard work by aligning employee goals with the company’s vision. He shares his tough-love leadership approach while explaining the importance of caring about employees’ lives outside of work.

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Are you aware of the bad habits holding back your leadership? Many leaders focus on what they should start or keep doing to lead better, but they often overlook the bad habits they need to stop. Marshall Goldsmith, the world’s #1 Executive and CEO Coach, has pinpointed harmful behaviors that can sabotage your leadership’s effectiveness and your overall success. These habits can damage relationships and hold your team back, and many leaders don’t even realize the harm they’re causing. In today’s Leadership Spark, we’ll dive into the 10 things leaders should stop doing and why these behaviors are so damaging. You’ll also learn practical tips on how to break these bad habits.

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You’ve probably heard of the adage that too much of a good thing can actually be bad. It turns out, even something as beneficial as psychological safety in the workplace might have its drawbacks. In this episode, Dr. Peter Cappelli, Management Professor and Director of the Center for Human Resources at the Wharton School of Business, reveals surprising research findings about the potential downsides of positive psychology, like how it can hurt performance, especially in non-creative jobs. We also discuss how to balance fostering creativity with maintaining accountability, tools to measure psychological safety, and historical insights like Douglas McGregor’s Theory X and Theory Y. You’ll learn how to improve your team’s performance while keeping them engaged and accountable.

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In gaming, some characters are just there for show, but the main character has the adventure. Turns out, most employees are like those non-playable characters (NPCs) blending into the background, unnoticed and unengaged. How can you stand out and truly make an impact?

In today’s Leadership Spark, we’ll explore how you can take charge of your career. Show up, lead with vulnerability, build relationships, and speak up — these strategies will help you shift from being an unnoticed background player into a main character who actively shapes and influences their workplace. Tune in now and step into a role that lets you lead, grow, and make a real difference.

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Transforming a traditional organization into a digital powerhouse isn't easy, but Forbes CEO Mike Federle has done just that. In this episode, we explore how he transformed Forbes from a print magazine into a global digital giant with 140 million users. You'll learn how Mike led Forbes through the tech evolution, revamping their newsroom model, building a contributor network, and embracing native advertising. Mike shares what allowed them to thrive while many competitors disappeared.

We also tackle the challenges of balancing politics with media objectivity and how legacy media is surviving the modern competition against content creators. Mike compares how leadership changed through the years, and how the US remains a beacon of opportunity and leadership globally. We also discuss why leaders need to communicate capitalism's value to younger generations, and Mike shares his Word of the Year for 2024.

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Ever been told leaders should never apologize or show emotion? Or perhaps that they must always be the smartest in the room? Well, it’s time to challenge these norms. In today’s Leadership Spark, I’m dissecting the seven outdated leadership stereotypes that might be silently sabotaging your career. You’ll discover why saying sorry could be your leadership superpower, the benefits of showing your human side at work, and how stepping back can push your team forward. We’ll explore why embracing vulnerability and admitting mistakes can actually strengthen your leadership and enhance your team’s trust and performance.

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Chess Grandmasters are like master strategists, meticulously planning every move. In this episode, Maurice Ashley, the first African-American Chess Grandmaster, shares how the principles of elite-level chess can transform your business and leadership strategies. Learn how to cultivate the mental endurance and focus necessary for success, and why embracing the mindset of an “advanced beginner” can lead to continuous improvement. Maurice also discusses the dangers of overconfidence, the importance of humility, and how strategic risk-taking can pay off. Tune in to uncover the secrets of thinking like a Grandmaster and applying these insights to achieve success in your professional life.

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You’ve been handed an important project at work, but something goes wrong, and now you have to face your boss to explain what happened. This scenario happens too often at work, leaving many wondering how to handle it without damaging their reputation. In this episode, we explore the right way to talk about mistakes at work, a crucial skill for career growth. You will learn how to effectively communicate errors, gain their leader’s respect, and turn mistakes into opportunities for professional development. By understanding the importance of leading with vulnerability and demonstrating accountability, you’ll be better equipped to handle setbacks and advance in your career.

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The pandemic has accelerated the shift from lifelong employment to demands for purpose, safety, and inclusion, creating new challenges for organizations. In this episode, Rachel Cooke, former HR Director at American Express and host of the Modern Mentor podcast, highlights significant workforce trends and evolving employee expectations. She tells personal stories, like her friend who commutes an hour each way only to sit in a phone booth for Zoom calls, illustrating the absurdities of some hybrid work policies. Rachel critiques California’s Assembly Bill 2751, arguing it tackles the wrong issues of burnout and emphasizes the need for genuine DEI practices beyond quotas. She also explores why many leadership development programs fail, pointing to organizational dysfunction and lack of practical application, and shares strategies for creating more effective training. This episode is packed with insights for leaders looking to boost team performance and adapt to modern workforce demands.

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