Leading The Future of Work With Jacob Morgan

It doesn't matter what industry you're in. Chances are, there will always be people around you who are used to doing things the old way. So what can you do to battle that entrenched way of thinking?

Jim Heppelmann, CEO of PTC, gave me some really useful advice for how you can fight rooted thinking:

The first thing that Jim did was make change a part of the company’s brand. In other words, he would create slogans, like Take a Fresh Look that became part of the organization's core values.

The second piece of advice Jim gave me is that if you want to battle entrenched thinking, you need to lead by example.

If you want to unlock creative ways of solving problems, it's got to start with you. As a leader, you should be taking a fresh look and asking questions.

The third piece of advice Jim gave me is to celebrate change, even if change led to failure. If you have somebody in your organization who's trying to do something new, reward the behavior, don't just focus on the result.

You can't innovate unless you make mistakes and are prepared to fail at some point.

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

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Direct download: Three_ways_to_Battle_Entrenched_Thinking.mp3
Category:Business -- posted at: 2:00am PDT

For years, I’ve been interviewing leaders and experts on this podcast, The Future of Work with Jacob Morgan.

But for some reason, everything felt different in 2021. These experts’ advice and insights became more real and critical to success as organizations and leaders faced unprecedented challenges and change every day.

The future of work is here, and we need to do everything we can to adapt and prepare. 

Clearly, you have the same mindset as you listened to the podcast. Here are the top 10 podcast interviews of the year with incredible leaders from around the world.

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

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Direct download: Audio_-_Top_10_of_2021_Episode_-_Ready.mp3
Category:Business -- posted at: 12:42am PDT

I've had the opportunity to talk to a lot of great leaders around the world. And I noticed that there are three things that a lot of these great leaders typically do.

✅Take time for themselves Successful business leaders spend time exercising, journaling, meditating, or enjoying quiet time. Whatever it is they do, they always take time for themselves. This is when they get a chance to think big picture and create the vision where they want to go.

✅Have goals Every leader I’ve interviewed has goals. These can be daily goals or big-picture goals for themselves and where they want the organization as a whole to go.

✅Spend time with other people Leaders don’t just spend time with peers and executives. They spend time with people on the front line and with customers. If you want to be a successful leader, make sure you're spending time with people, learning from them, getting feedback from them, and listening to their insights.

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
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Direct download: 3_Things_Leaders_Do.mp3
Category:Business -- posted at: 1:31am PDT

Katy Milkman is a professor at the Wharton School of the University of Pennsylvania, host of Charles Schwab's popular behavioral economics podcast Choiceology, and president of the Society for Judgment and Decision Making. In addition, she is the co-founder and co-director of the Behavior Change for Good Initiative, a research center to advance the science of lasting behavior change.

She's also the author of a top-rated book called How to change the science of getting from where you are to where you want to be.

Today we are talking about her research and exploring insights from economics and psychology that can be harnessed to change consequential behaviors for good enhancing leadership skills to unleash employee potential.  Learning techniques to change behavior around financial decision making, health decision making and around educational outcomes.

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
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Facebook: https://www.facebook.com/FuturistJacob

Direct download: Audio_-_Katy_Milkman_-_Ready.mp3
Category:Business -- posted at: 12:23am PDT

Mike Ettling, the CEO of Unit4, a software company with around 2700 employees in 26 countries that designs and delivers enterprise software and ERP applications including finance management, accounting, talent management, and student management modules.


Today we are focusing on how leaders can create a sense of purpose and meaning for their employees.

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This episode is brought to you by my friends at Unit4 a cloud based enterprise software company which is built around a single premise. Give your people the means to focus on what matters, and the people they serve will benefit. If you want to free your people so that they can focus on the things that matter check out Unit4.com or better yet take a list to the speech their CEO Mike Ettling gave by visiting www.unit4.com/experience4u

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
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Direct download: Audio_-_Mike_Ettling_-_Ready.mp3
Category:Business -- posted at: 5:13am PDT

My dad taught me an important lesson: we should all enjoy our mistakes.

It can be hard to have this positive outlook on life, but everyone should learn how to enjoy their mistakes.

Here are some tips on how to start doing it:

Realize mistakes are common. A lot of people forget that nobody is perfect. When you realize that mistakes are common and everybody makes them, it removes some of that pressure from you.

Remember failure is just a state of mind. Failure is ultimately how you think about the mistake that you made. Realize that it happened and that you should move on and progress and go on to the next thing.

Focus on what you learn. Instead of viewing something as a failure, why don't you ask yourself what you learned.

Enjoy, laugh, share, and move on.

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This episode is sponsored by Namely.

Whether you have 50 or 1,000 employees, Namely HR helps you maintain a great experience for the entire employee lifecycle. They offer onboarding, performance management, intuitive benefits enrollment, and much more - all on one connected platform. Learn more about making the switch to Namely by going to Namely.com today!

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob

Direct download: 4_Tips_To_Embrace_Your_Mistakes_NAMELY.mp3
Category:Business -- posted at: 3:11am PDT

Erica Dhawan, entrepreneur, keynote speaker, and the best-selling author of a very timely book called Digital Body Language:

How to Build Trust and Connection, No Matter the Distance. She is best known as the leading authority on 21st-century collaboration and teamwork in a digital-first workplace.

Today we are focusing on how digital body language is all the new cues and signals that have replaced traditional body language.

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible.

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This episode is sponsored by Namely.

Whether you have 50 or 1,000 employees, Namely HR helps you maintain a great experience for the entire employee lifecycle. They offer onboarding, performance management, intuitive benefits enrollment, and much more - all on one connected platform. Learn more about making the switch to Namely by going to Namely.com today!

---------------------

Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob

Direct download: Audio_-_Erica_Dhawan_-_Ready_V2_final.mp3
Category:Business -- posted at: 1:34am PDT

Be a perpetual learner if you want to future-proof your career.

Being a perpetual learner means understanding and acknowledging that you can’t rely on educational institutions or organizations to teach you everything you need to know to be successful.

A perpetual learner is somebody who takes learning into their own hands. They take their growth and development into their own hands, and they learn how to learn.

They acknowledge that what they learned in the past is not necessarily going to carry them forward in the future.

Here are three daily practices of perpetual learners:

They ask questions

Why is something being done like this? Is there a better way for us to do this? Can we be more efficient with this? Can we save money without having to do this?

They make time to figure out the answer to questions.

They apply the things they learn in their lives and their organization.

Do you do these practices yourself?

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
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Direct download: 3_Daily_Practices_Of_Perpetual_Learners.mp3
Category:Business -- posted at: 12:53am PDT

Nathan Rawlins is the Chief Marketing Officer of Lucid, a software company with around 1000 employees that designs online visual collaboration applications. Its products are utilized in over 180 countries by more than 30 million users worldwide.  Lucid's online applications bring people together over the web from anywhere in the world to work together on a shared canvas. 

Nathan joined Lucid in 2017 as the CMO to show the world the benefits of working visually. Prior to joining Lucid, Nathan led worldwide marketing activities for Puppet and helped scale Jive through an IPO as he directed product marketing and brand.

Lucid was named Best Led Companies in 2021 by Inc. Magazine and was named Best Workplace in Technology by Fortune for a second consecutive year. 

I have known Nathan for many years. We were reminiscing about how software has changed communication and collaboration for people over the years.  The shift has been to social ways of communication more so than collaboration. Communication has evolved pretty dramatically over the course of the last decade.

What is Lucid's leadership philosophy

Every company has core values and its own culture. One of the exciting things about Lucid is that early employees codified the importance of the company and said, we need what we are doing to work, we like working together, we like doing what we are doing. Let's figure out the essence of that success. And that turned into the values created at Lucid.   Teamwork over ego is one of our core values. And I would imagine, if you were to talk to people at Lucid, you would hear it from virtually everyone because it's this core idea that we need to win as a company.  Another value at Lucid is innovation. But the way that we apply innovation is vital. After I joined Lucent several years ago, I noticed this early on, a highly experimental culture with an acceptance for learning as we go along.  

Interviewing at Lucid we look for those core values. People can come from very different backgrounds; they can have different approaches, they need to, we want that level of diversity. But it's essential that the people we hire adhere to the core values, value teamwork over ego, and value innovation and creativity. So the second area Lucid focuses on is creating a structured leadership training course.  We have a 100, 200 and 300 level series of training  every people manager completes to ensure that we understand everything from managing effectively and how to motivate teams. 

Trends that are top of mind for Nathan

The type of collaboration, the way that we collaborate needs to shift to allow for a high level of complexity, dialogue and interconnection. Another trend we are seeing is more companies are shifting to agile ways of working not just within software development. Companies are pushing for more self directed smaller teams where they can work with more autonomy. And that's fantastic. It does present an interesting challenge.  We've talked about silos for decades. But for most of that time, we've talked about it as if there are a handful of silos in a company. When teams become more agile, you can actually create 1000s of mini silos. The need for a system of record for what you're trying to build becomes vital  so that as teams work together, they have the common blueprint for what they're trying to accomplish. As work is handed off from team to team, it can be more effective. So you bring those two things together, the fact that we're building very complex projects, and doing it in a way where we have very nimble agile teams, and it makes it so that we need to rethink the way we go about having these conversations around collaboration.

The future of work look

We certainly have talked to many companies that are shifting to completely virtual collaboration, in particular, because of the current environment. What we found is that many of them are saying, even if we get back together at some point at scale, what we have learned over the course of the last year and a half will cause us to collaborate differently when we're all in the same room. 

The other shift is in the preference for the way that we work. Bringing a team together on a virtual board, where they can brainstorm what needs to be built.  Developing software that has capabilities where you can break into virtual rooms, and  have a sticky note exercise and come up with the ideas. One idea may be to build a mobile application.  So instead of having an email chain about what needs to change, a team can jump into a diagramming application  together and build out the flow for that customer support process. All the way through you have this new place where people gather on this virtual board, and they can work side by side, even if they aren't face to face.

Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

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Direct download: Audio_-_Nathan_Rawlins_-_Ready.mp3
Category:Business -- posted at: 12:14am PDT

Here are my 5 best pieces of career advice for young people.

🥂Taste test When you are young in your career, most of the time you have no idea what you want to do. So try out different jobs before you commit. It’s important that you enjoy what you are doing.

💪Build your own ladder You don't have to follow the template that everybody tells you to follow. You can build your own career. The first step in doing this is to build your own personal brand.

✋Life is too short to be miserable Why would you want to spend any of your time being miserable? If you don’t like your job, do something about it.

🧭Make your own decisions There will be a lot of people who will tell you what they think you should do. You can take feedback of course, but the important thing is to make your own decisions. Ultimately, you have to do what makes sense for you. Nobody is going to look out for you.

👥Be self-aware You need to know your strengths and weaknesses. The more self-aware you become, the more growth and opportunities you’ll see.

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Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com 

Let's connect on social!

Linkedin: http://www.linkedin.com/in/jacobmorgan8
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Direct download: The_Best_Career_Advice_For_Young_People.mp3
Category:Business -- posted at: 12:05am PDT

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