Great Leadership With Jacob Morgan

In today's episode, I speak with David Rogier, the mastermind behind MasterClass. Drawing inspiration from his grandmother's resilient journey as a Jewish refugee in NYC, David embarked on a mission: democratizing access to world-class experts. From securing heavyweights like Serena Williams to James Patterson, he shares the nuanced strategy and the importance of selective mentorship. We also touch upon the meticulous approach to prototyping at MasterClass, ensuring each course resonates with learners. Beyond the mechanics, David emphasizes the role of empathy in shaping the platform, striving for genuine connections in a digital age.

Join us for an insightful exploration into the ethos and evolution of MasterClass.

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Direct download: Audio_45min_-_David_Rogier_-_WITH_ADS.mp3
Category:Business -- posted at: 12:12am PDT

In today’s leadership spark, I spoke with bestselling author and Stanford Graduate School of Business professor, Chip Heath, about the power of numbers in instigating change. The conversation revolves around the importance of providing comparative context to data for clearer understanding, rather than presenting standalone figures. 

Chip emphasizes the pivotal role emotion plays in data interpretation. For immediate practical application, Chip suggests starting with the simplification and contextualization of a single data point in presentations. He illustrates this with the striking revenue comparison between the video game industry and Hollywood. The core takeaway is the ability of relatable and emotionally resonant numbers to drive change and inspire action.

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/


In today’s leadership spark, I chat with bestselling author and Stanford Graduate School of Business professor, Chip Heath, about the challenges and nuances of communicating with numbers and data. Chip underscores the difficulty people often face with fractions and percentages, as seen with A&W's marketing misstep against McDonald's. 

Chip also mentions the "curse of knowledge", where expertise can cloud one's understanding of a novice's perspective. Throughout our conversation, we delved into the significance of making data relatable and meaningful. By converting abstract numbers into tangible concepts, like likening the number of preventable sepsis deaths to annual cancer diagnoses, data becomes not only more understandable but also emotionally resonant, effectively engaging and motivating audiences

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/


In today’s leadership spark, I speak with Chip Heath, Professor at Stanford University and New York Times Best Selling Author. Chip discusses his motivations behind his latest book, "Making Numbers Count: The Art and Science of Communicating Numbers." 

He emphasizes the challenge most people face in understanding and communicating numbers effectively, as our brains naturally struggle with large numbers. By comparing unfamiliar figures to relatable concepts, people can better grasp and remember data. This skill of translating numbers into digestible information is crucial for both personal and professional decision-making and change initiatives.

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/


In today's episode, Nick Goldberg, Founder and CEO of EZRAx, shares unconventional leadership wisdom for uncertain times. We discuss the critical skill of resilience, regulating emotions, and practicing self-awareness. Goldberg provides insights on adapting to constant change, learning from failures, and prioritizing a thriving culture.

Tune in to this episode to unlock the unconventional leadership insights that will empower you to lead effectively in uncertain times.

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This episode of Great Leadership is sponsored by EZRAx, the digital-age executive coaching platform. As an HR leader, elevate your executives with EZRAx’s science-backed coaching, provided by experienced and accredited coaches. Enhance your leadership with real-time, impactful support from EZRAx, available anytime, anywhere. Discover the potential at helloezra.com.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Direct download: Audio_45min_-_Nick_Goldberg_-_WITH_ADS.mp3
Category:Business -- posted at: 12:28am PDT

In today's episode, I speak with Lara Abrash, Chair of the Board at Deloitte US. Lara, who's at the helm of this powerhouse, doesn't just focus on the nuts and bolts of the business; she's deeply involved in shaping its culture, innovation, and growth. She opens up about the unexpected strength she finds in vulnerability, suggesting that it's not just a personal trait but a game-changer in the world of leadership. For Lara, the trifecta of effective leadership boils down to vulnerability, empathy, and compassion. These aren't just buzzwords for her; they're values she lives by.

As we chat further, Lara gives us a peek into the trends that have her excited and the shifts she's noticing in the business landscape. The conversation takes a personal turn as she reflects on the rollercoaster that was the COVID-19 pandemic, sharing the lessons it taught her and how it reshaped her perspective as a leader. And if there's one topic that truly ignites Lara's passion, it's diversity and inclusion. For her, it's more than just a corporate buzz phrase; it's a deeply personal mission. She emphasizes its significance, not just in boardrooms but in everyday interactions, painting a picture of the kind of inclusive world she's striving to create.

Lara Abrash is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠Check it out here and pre-order your copy now⁠: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Direct download: Audio_-_Lara_Abrash_-_30min_-_Ready.mp3
Category:Business -- posted at: 12:05am PDT

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, and I delve into topics ranging from personal and professional mistakes to the importance of gaining global perspectives. Recounting past errors like sending confidential emails to the wrong person and IT mishaps, Glenn emphasizes transparency, urging individuals to accept and rectify mistakes rather than hide them.

Glenn advocates for understanding global cultures, especially in leadership positions, and stresses that ensuring a broad perspective is crucial. Moreover, Glenn believes in the blend of hard work and luck for success and stresses being ready for opportunities. On personal fears, Glenn's major concerns center on health and family well-being. As our conversation concludes, we reflect on the need to maintain perspective, considering the challenges faced by previous generations.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠https://greatleadership.substack.com/

Direct download: The_Crucial_Role_of_Transparency_and_Broad_Perspective_in_Leadership.mp3
Category:Business -- posted at: 12:41am PDT

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, reflects on the inevitability of facing challenges in life and the importance of maintaining discipline and hard work to overcome them. Drawing from personal experiences, including his early years at university, he emphasizes the value of time management, particularly reducing unnecessary social media use. 

Despite not considering himself as the smartest, he credits his success to his endurance and disciplined work ethic, which have been his pillars of strength throughout his career. Glenn illustrates his daily routine, highlighting a strict regimen that includes early morning workouts and a balanced time allocation for work and family.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠https://greatleadership.substack.com/

Direct download: Why_Discipline_and_Endurance_are_the_Bedrocks_of_Leadership.mp3
Category:Business -- posted at: 12:07am PDT

In today’s leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy. 

Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

__________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠https://greatleadership.substack.com/

Direct download: How_to_Balance_Risk_Management_and_Compassion_in_Decision-making.mp3
Category:Business -- posted at: 12:11am PDT

In today's episode, we speak with David Gelles, a business journalist and author of the new book "The Man Who Broke Capitalism." Gelles examines how former GE CEO Jack Welch fundamentally altered capitalism with his ruthless focus on short-term profits over people. We discuss the lasting influence Welch had on business education and management philosophies. Gelles shares examples of alternative leadership models that balance profit and purpose, caring for employees and communities. He advises listeners to question assumptions and lead with more empathy. Though brilliantly effective, Welch's "shareholders over stakeholders" approach set a destructive precedent that still permeates business. Gelles hopes to inspire more conscious capitalism that serves society.

This thought-provoking episode examines the complicated legacy of Jack Welch and the profit-first approach that has permeated leadership.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Direct download: Audio_45min_-_David_Gelles_-_WITH_ADS.mp3
Category:Business -- posted at: 12:30am PDT