Great Leadership With Jacob Morgan

In today’s fast-paced work environment, the question of where to work from—home or office—can significantly impact your career trajectory. While remote work offers comfort and flexibility, spending time in the office could be your secret weapon for career advancement.

In this episode of Leadership Spark, let’s talk about why office presence is crucial for those aiming for leadership roles and substantial career growth.  Based on insights from my recent conversations with business leaders and polls I conducted on LinkedIn, we explore the differences between mere productivity and true innovation and how being physically present in the office can enhance your visibility, foster meaningful connections, and open up leadership opportunities.

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Direct download: Spend_more_time_in_the_Office.mp3
Category:Business -- posted at: 10:06pm PDT

It’s one thing to talk about turning around a company, a team, or a person, but how do you actually do it? Oscar Munoz is the former CEO and Chairman of United Airlines and is responsible for one of the greatest turnarounds in airline history! In this episode he gets into the details and strategies he used to achieve success during his tenure.

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Direct download: Audio_15min_-_Oscar_Munoz.mp3
Category:Business -- posted at: 12:00am PDT

When Oscar Munoz took over as the CEO of United Airlines, the company was in complete chaos. There were issues with unions, the financials weren’t looking good, customer complaints were damaging the brand reputation, and the company had gone through 8 CEOs in 10 years! During his time as CEO he managed to turn things around, securing employee and customer loyalty and putting the airline back on track. In this episode we talk about what he did to make that turnaround  happen including: going on a company-wide listening tour, involving employees in the decision-making process and getting rid of leaders who didn’t align with company values. He’ll also share the terrifying story of his heart attack and how a flight attendant’s breakdown made him realize that things weren’t working.

 

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Direct download: Audio_45min_-_Oscar_Munoz_-_WITH_ADS.mp3
Category:Business -- posted at: 12:00am PDT

Believe it or not you can have TOO MUCH EMPATHY. I know, it sounds strange to think about but after listening to today’s podcast you’ll see why. Even though your empathy is well-intentioned, doing it excessively can blur personal and professional boundaries. This can only make tough decisions harder and lead to personal burnout. It begins by differentiating between empathy and sympathy and then dives into the dangers of over-empathizing. I’ll also tackle the solution: practicing empathetic concern without absorbing others’ emotions and distributing empathy across your team to create a healthier, more sustainable work culture.


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Direct download: The_Problem_of_Having_Too_Much_Empathy_at_Work.mp3
Category:Business -- posted at: 12:02am PDT

Every leader is trying to driving innovation inside of their organizations, but that’s easier said than done. Uri Levine is the co-founder of Waze, which sold to Google for $1.1 billion. He’s also the first board member and investor of Moovit (Waze but public transportation) which Intel acquired for $4 billion! It’s safe to say that Uri knows a thing or two about innovation and building great products and companies. In today’s episode we will explore why it took Waze 4 years to reach “good enough” product market fit, why it’s more important to fall in love with a problem instead of a solution, how to manage the impact of fear on corporate innovation, how to apply an entrepreneur mindset inside of your company, and why firing is so crucial to business success.

 

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Direct download: Audio_45min_-_Uri_Levine_-_WITH_ADS.mp3
Category:Business -- posted at: 12:01am PDT

You’ve heard of IBM, but did you know that it was once on the verge of bankruptcy? One man, a cookie salesman, was able to turn the company around and keep it from collapsing. In today’s leadership spark, we’ll explore the remarkable turnaround of IBM in the 1990s under the leadership of Lou Gerstner, Former CEO of IBM. Lou, an outsider with a background in consumer goods and financial services, took the helm and transformed the company. He restructured IBM, shifting its focus from hardware to services and software, and revitalized its corporate culture, steering it from near bankruptcy to becoming a global leader in technology services. This story is a powerful example of how visionary leadership and strategic decision-making can navigate a company through trying times and lead it to success.

 

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Direct download: AI_Podcast_-_Lou_Gerstner_IBM_-_WITH_ADS_-_Updated_-_Ready.mp3
Category:Business -- posted at: 12:33am PDT

Do you feel like people don’t want to work anymore? In today’s episode Jason and I have a friendly spar on what’s going on with today’s workforce and if the our work ethic is in collective decline. We also explore how social media trends are shaping the workforce, the importance of focusing on career growth, and four phases of change that we all go through: panic, adaptation, accepting a new normal, and a reluctance to go back to the status quo. Jason is the Editor in Chief of Entrepreneur Magazine and author of “Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career.”

 

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Direct download: Audio_45min_-_Jason_Feifer_-_WITH_ADS.mp3
Category:Business -- posted at: 12:01am PDT

Have you ever wondered why good employees leave, even when they’re well-paid? It’s a puzzle many leaders face. In today’s leadership spark, we’ll dive into the three key factors that drive employees away, beyond salary: lack of growth opportunities, poor relationships with their leaders, and inadequate work-life integration. It’s important to address these issues within our organizations, and leaders should provide clear paths for growth, foster positive relationships with their teams, and establish guidelines for work-life balance. At the same time, it’s also the employees’ responsibility to seek growth opportunities and set boundaries for work-life integration.

 

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Direct download: Top_3_reasons_employees_quit_besides_pay.mp3
Category:Business -- posted at: 12:01am PDT

What’s the secret behind the communication strategies of successful leaders? Unlocking your ability to recognize different conversation styles, will leave you best equipped to face challenges ahead. Today I am joined by Charles Duhigg, a Pulitzer Prize-winning reporter and bestselling author of “The Power of Habit” and “Smarter Faster Better,” who dives into the intricate world of effective communication through his latest work, “Super Communicators: How to Unlock the Secret Language of Connection.” In this episode, Charles will reveal how leaders can become super communicators through understanding the different types of conversations—practical, emotional, and social—and the dynamic interplay between them. You will learn to navigate these conversational types with agility, enabling you to foster deeper connections, enhance your decision-making, and cultivate a culture of empathy and understanding within your teams.

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Direct download: Audio_45min_-_Charles_Duhigg_-_WITH_ADS.mp3
Category:Business -- posted at: 12:02am PDT

Are you struggling to build trust within your team? Trust is crucial for effective teamwork. In today’s leadership spark, I explore four key strategies to enhance trust, drawing insights from expert CEOs, researchers, and psychologists. I’ll explore the power of vulnerability in trust, sharing your own challenges, acknowledging emotions, and the importance of demonstrating competence.

 

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Direct download: 4_strategies_to_build_trust_Audio_Episode.mp3
Category:Business -- posted at: 12:03am PDT

Why did Blockbuster really go bankrupt and what did Google have to do with it? Today I'm joined by James Keyes who is the visionary CEO behind three mega successful companies: 7-Eleven, Blockbuster, and Wild Oats. He's also the author of "Education Is Freedom: The Future Is In Your Hands."

Today we're exploring how Jim increased the shareholder value at 7-Eleven by 10x, the challenges of navigating Blockbuster through the 2008 financial crisis and the rise of streaming platforms, and why Jim's philosophy of "Change Equals Opportunity" has yielded so much success.

Discover the critical role of effective communication, how to genuinely engage with your team, and the secrets to cultivating a culture of relentless positivity and innovation. James Keyes lays bare the foundational pillars of leadership that not only build empires but also foster the growth of those who make them.

 

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Direct download: Audio_45min_-_James_Keyes_-_WITH_ADS.mp3
Category:Business -- posted at: 12:01am PDT

Do you ever question your own abilities and feel like a fraud, despite your achievements? You're in the company of many, including top executives, who grapple with imposter syndrome. In today's leadership spark, we delve into four effective strategies to conquer this challenge: bolster your confidence by supporting actions with data and stories, use the syndrome as a motivator to enhance interpersonal skills, leverage the Dunning-Kruger effect to acknowledge your true capabilities, and engage in positive self-talk and self-compassion to reshape your internal dialogue. These techniques are pivotal in recognizing your worth and transforming impostor syndrome into a powerful tool for personal growth and empowerment.

 

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Direct download: How_to_Overcome_Imposter_Syndrome_Audio_Episode.mp3
Category:Business -- posted at: 12:36am PDT

Is your leadership journey marked by ongoing growth and self-improvement? Embracing continuous learning signifies your path towards becoming an even more impactful leader than you were the day before. Today I am joined by Guy Kawasaki, the Chief Evangelist at Canva and former evangelist at Apple where he worked with Steve Jobs to market the Macintosh. He’s also the author of “Think Remarkable” where he reveals the three foundational pillars of successful leadership: Growth, Grit, and Grace. Discover how these concepts can revolutionize your leadership style, helping you to face challenges with resilience, pursue continuous self-improvement, and extend your success to elevate those around you. Leaders will gain practical strategies for anyone looking to make a lasting impact in their field.

 

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Direct download: Audio_45min_-_Guy_Kawasaki.mp3
Category:Business -- posted at: 12:05am PDT

How do you make sure your voice stands out in any setting? Being a great communicator is a core leadership skill yet it’s also one that many people struggle with. In today’s episode I’m going to go over 8 strategies you can use to make sure that your message gets across regardless of who you are speaking with. I’ll go over everything from mastering the pace of your speech to engaging your audience with compelling stories. Whether you’re addressing a large audience or a small group, these strategies will help you speak confidently and persuasively and help you excel in your leadership career.

 

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Direct download: Top_Speaking_Tips_Audio_Episode.mp3
Category:Business -- posted at: 12:03am PDT

Today’s episode is actually courtesy of the Stanford Graduate School of Business that just released a new podcast called If/Then. This is an episode from that program and it features professor Jonathan Levav exploring hybrid work vs in-person work and what approach generates the best ideas. Leaders will learn about the tradeoffs managers must consider when determining workplace modalities and what the best practices are for adapting processes and connections to a distributed environment. Tune in to learn strategies for maximizing innovation and engagement as you navigate the future of work.

Listen to more episodes of If/Then here: https://link.chtbl.com/cjXV4SRE?sid=GreatLeadership

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Direct download: If-Then_Podcast_-_Ready.mp3
Category:Business -- posted at: 12:45am PDT

Overwhelmed by work stress and unsure how to tackle it? You’re not alone. This common challenge can lead to anxiety and panic attacks, with unchecked stress wreaking havoc on both our mental and physical health. It can diminish our productivity and overall happiness. Today’s leadership spark is here to help, offering 5 powerful strategies to fight back: meditation for mental clarity, healthy habits for physical strength, self-compassion for stress management, and hobbies for relaxation. Identifying whether stress stems from a temporary challenge or a toxic environment is crucial—and sometimes, the healthiest choice is to walk away. Let’s dive in and transform how we handle work stress.

 

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Direct download: Dealing_With_Stress_at_Work_Audio_Episode.mp3
Category:Business -- posted at: 12:41am PDT

How can the strategic principles of chess be applied in a professional environment? By developing similar critical thinking skills, leaders will be prepared to address challenges with nuanced and anticipatory responses, strategizing five steps ahead in true chess fashion. Today I am joined by Danny Rensch, Chief Chess Officer of Chess.com and international chess master, as we explore how the game’s principles can be translated into effective business strategies. Listeners will gain tips on innovation, team building, and the importance of self-reflection, drawing parallels between mastering chess and excelling in leadership roles.

 

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Direct download: Audio_45min_-_Danny_Rensch_-_WITH_ADS.mp3
Category:Business -- posted at: 12:34am PDT

Feeling stuck in your quest for career advancement despite your ambition and hard work? It’s a common challenge in today’s fast-paced workplace. Simply putting in extra hours and taking on more tasks often doesn’t lead to the desired recognition or progression. The key lies in adopting smart, strategic approaches. After having hundreds of conversations with CEOs, I’ve distilled powerful strategies that go beyond ordinary advice. These tested and proven methods are designed to make a tangible difference in your career trajectory. In today’s leadership spark, I’ll be sharing the guide to navigating the complexities of the modern workplace with confidence and achieving the success you’ve been striving for.

 

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Direct download: 5_Crucial_Strategies_To_Succeed_In_Todays_Workplace_Audio_Episode.mp3
Category:Business -- posted at: 12:09am PDT

Do you know how to handle toxic influences in your workplace? Conflict can oftentimes be resolved with compassion rather than defensiveness. Today I am joined by John Miles, best-selling author of “Passion Struck” and host of the Passion Struck Podcast. In this episode John will be sharing frameworks and strategies for cultivating purpose and potential in yourself and your teams through mindful shifts in mindsets and leadership approaches. You will learn how to harness purpose-driven living, applied to your career development. The model centers around four pillars - mindset shifts, behavior shifts, deliberate action, and intrinsic motivation.

 

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Direct download: Audio_45min_-_John_Miles_-_WITH_ADS.mp3
Category:Business -- posted at: 12:18am PDT

Leadership isn’t just about success; it’s about impact. Jack Welch’s financial-driven approach and Elon Musk’s struggles with interpersonal relations showcase the pitfalls of traditional leadership. Tom Peters, best-selling author Thinkers50 inductee into the hall of fame, argues for a shift towards nurturing growth and fostering a positive work culture. In this leadership spark, Tom talks about the difference between being remembered for what you did at work and who you were as a person.

 

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Direct download: Tom_Peters_Episode__Intro_and_Outro.mp3
Category:Business -- posted at: 11:57pm PDT

Failure is a powerful teacher, and nobody knows this better than Dr. Amy Edmondson, our guest in today’s discussion. A Harvard Professor and the author behind influential works like “The Fearless Organization” and “Right Kind of Wrong” Dr. Edmondson discusses how to create a culture that not only tolerates failure but learns from it. She outlines the critical distinctions between basic, complex, and intelligent failures, stressing that the real learning comes from the latter. This episode offers leaders a roadmap to build trust among their teams, encourage the sharing of missteps, and adopt a mindset of psychological safety and intelligent risk-taking.

 

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Direct download: Audio_45min_-_Amy_Edmondson_-_WITH_ADS.mp3
Category:Business -- posted at: 12:24am PDT

No matter the organization, friction is inevitable...but the key is knowing how to navigate and harness it for better leadership. In today’s discussion I sit down with Bob Sutton, Stanford professor, organizational psychologist and best selling author of books including “The No A$$hole Rule” and “The Friction Project” as he dives into the world of ‘friction-fixer’ leadership. Drawing from his extensive research, Sutton shares how to distinguish between beneficial and detrimental friction, explore the tools of ‘friction forensics,’ and implement strategies that can streamline processes, enhance performance, and reduce burnout. Join us for a captivating discussion that equips leaders with actionable tactics to conquer challenges and embrace positive change.

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Direct download: fixed_-_Audio_45min_-_Bob_Sutton_-_WITH_ADS.mp3
Category:Business -- posted at: 9:50pm PDT

In a cancel culture world, how do you speak up and share what you’re thinking? Leaders are often scared to share their opinions, worried about losing their job, status, or credibility. In today’s leadership spark, Ray Dalio, founder of Bridgewater Associates, one of the world’s largest hedge funds, addresses these challenges. He talks about the importance of being true to yourself and making hard choices, even when it’s difficult. Ray shares his own story of starting from little and working his way up, showing that facing challenges is key to growing personally and professionally. Today’s episode is all about getting rid of the victimhood mentality and taking ownership over your own path.

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Direct download: Ray_Dalio_Episode__Intro_and_Outro_1.mp3
Category:Business -- posted at: 12:32am PDT

In high-stakes environments like NASA, the margin for error is incredibly slim. Even minor mistakes can lead to substantial setbacks and costs, which is why Thomas Zurbuchen, NASA’s Former Science Mission Directorate Associate Administrator, emphasizes the critical need for precision and careful management in space exploration. In today’s leadership spark, I chat with Thomas to discuss how NASA approaches making critical decisions, having a culture of open communication, and learning from mistakes. These have all been vital elements of leadership during projects like the Hubble and James Webb Space Telescopes.

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This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

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Direct download: Dr._Thomas_Zurbuchen_Episode__Intro_and_Outro__Sponsor.mp3
Category:Business -- posted at: 1:53am PDT

Running a fully remote company while making sure you can deliver on short-term goals and long-term innovation is not an easy thing to do! In today’s discussion I sit down with Workleap Co-founder and CEO Simon De Baene who shares hard-earned lessons in leadership from 18 years of building a successful company. He dives into frameworks for maintaining innovation as the company grows, and the importance of delegating without losing control. Simon also offers a candid look at both his strengths and weaknesses as a leader. You will learn the value of authenticity and humility at the top, as well as how to improve at having difficult conversations around accountability.

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This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Direct download: Audio_45min_-_Simon_De_Baene_-_WITH_ADS.mp3
Category:Business -- posted at: 1:00am PDT

Have you ever felt like you don’t deserve to be where you are or that you aren’t good enough? Imposter syndrome is something that most people in the world will experience at some point in their lives and, believe it or not, many aspiring leaders often doubt their abilities and suitability for higher roles, especially when they come from backgrounds that don’t typically align with those positions. In today’s Leadership Spark, Chano Fernandez, Former Co-CEO at Workday, shares the importance of overcoming self-doubt and embracing opportunities, even when they seem out of reach. Chano also touches on leadership challenges, including the loneliness that can accompany senior executive roles, the significance of maintaining a positive attitude, and the value of connecting with employees through shared experiences. His story serves as a testament to overcoming self-doubt and reaching your maximum potential.

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Direct download: Chano_Fernandez_Episode_Intro__Outro.mp3
Category:Business -- posted at: 12:16am PDT

Are you lucky or are you good? The smallest and seemingly most random decisions you make in your life can have a profound impact on your career success. Does this mean that we shouldn’t try to be the best at what we do? In today’s discussion I speak with Dr. Brian Klaas, a professor at the University of College London and best-selling author of “Fluke: Chance, Chaos, and Why Everything We Do Matters.” In this episode, Klaas offers counterintuitive advice for embracing uncertainty and experimentation over excessive optimism and control. You’ll learn how chaos theory impacts your life, if you can create your own luck, if change is driven by trends or leaders, and how meritocracy battles with luck for making the greatest impact in what you do.

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Direct download: Audio_45min_-_Brian_Klaas_-_WITH_ADS.mp3
Category:Business -- posted at: 12:30am PDT

Imagine if you could feel calm and in control even during your most stressful moments at work. What if small shifts in how you process emotions allowed you to make better decisions and strengthen important relationships? NYT Best selling author and Psychologist Rick Hanson reveals how understanding your feelings through vulnerability is the overlooked key to resilience. Discover the science behind stress and anxiety, and learn why emotional awareness enhances well-being and performance under pressure.

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Direct download: Rick_Hanson_Episode_Intro__Outro.mp3
Category:Business -- posted at: 12:30am PDT

Is AI going to take your job? Yes! But is that really a bad thing and what does it mean for the future of work?

Sweetgreen is an American fast-casual food chain with more than 220 locations and 6,000 employees.

They are actively implementing technology in their restaurants to make the food, but are they losing people as a result? Jonathan Neman is the Co-Founder & CEO of Sweetgreen and in today’s episode we’re talking about balancing humanity with technology and people with profits. After today’s episode, you’ll walk away with strategies for thoughtfully integrating new technologies, prioritizing employee well-being and finding “win-win” solutions that benefit all parties.

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Direct download: Audio_45min_-_Jonathan_Neman_-_WITH_ADS.mp3
Category:Business -- posted at: 12:30am PDT

Before Netflix, Facebook or Google even existed, a small group of entrepreneurs took a huge risk launching what would become the first major internet service.  In today’s Leadership Spark, Steve Case, Co-Founder of AOL and CEO of Revolution LLC, shares his journey of what it took to get America Online off the ground before people even heard of the Internet. While most people would think investing in internet companies in the 80’s was CRAZY RISKY, Steve had a vision that this new technology could change the world if they could just get it into people’s hands. In this interview, he shares never-before-told stories of the challenges they faced connecting users at dial-up speeds and convincing skeptical investors to back their idea. Steve also touches on how Revolution now does its part in funding and investing in companies of the future.

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Direct download: Steve_Case_Episode_Intro__Outro.mp3
Category:Business -- posted at: 12:30am PDT

Do you practice having gratitude everyday? Positivity can powerfully alter your ability to connect with your team and slingshot your leadership to new bounds of resilience and success. In this episode, we’re joined by Jon Gordon 15x best-selling author, most popularly known for “The Power of Positive Leadership” with over 1,700 reviews on Amazon. Learn how to unite your organization in the face of adversity, build a strong company culture, and develop a connected and committed team. Tune into today’s episode to better establish positivity in your leadership approach and learn to view every challenge as an opportunity to grow.

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Direct download: Audio_45min_-_Jon_Gordon_-_WITH_ADS.mp3
Category:Business -- posted at: 12:30am PDT

There’s a difference between getting feedback vs getting CANDID feedback, and that’s what leaders need more of. Not only that, but leaders need to make sure that ALL employees are able to provide that feedback and to challenge their leaders. This creates a culture where every voice, from every background, is not just heard but valued. In today’s leadership spark, I talk with Peyman Kargar, the Global Chairman and CEO of INFINITI. He shares valuable insights on leadership that inspires and motivates employees. We explore his commitment to open communication, regularly seeking feedback from his team helps him make informed decisions and respect their expertise. He also stresses the importance of personal hobbies in maintaining work-life balance.

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Direct download: Peyman_Kargar_Episode_Intro__Outro.mp3
Category:Business -- posted at: 12:30am PDT

Is working in the office dead? With the rise of remote work it appears that home offices becoming the new corporate hubs. But what does the data actually say? Dr. Nicholas Bloom from Stanford University has been studying the work from home trend from over 20 years and he has hard data that shows what has been going on and why. In today’s episode we are tackling the big questions around the rise of WFH: How does it affect productivity and innovation? What does it mean for the balance of power in organizations? Is in office work really dead? What does the future of working from home look like? What are the pros and cons of working from home? What are some of the top companies actually doing? Get ready for an in-depth discussion on the future of work. The bonus episode with Dr. Bloom will explore some practical tips and strategies for leading a hybrid workforce effectively.

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Direct download: Audio_45min_-_Dr._Nicholas_Bloom_-_WITH_ADS.mp3
Category:Business -- posted at: 12:04am PDT

Are 360 reviews effective? If you’re skeptical, then you won’t want to miss this story from Frank Blake, the former CEO of The Home Depot. We’ll explore leadership lessons he learned, his approach to feedback, and his unconventional rise to CEO. Blake shared compelling tales, such as how he unexpectedly took the reins of one of the largest companies in the world after a last-minute call from the board. We also get his take on learning from the intense Jack Welch at GE early in his career. But it's Blake's strong opinions on 360 reviews that provide truly valuable insight. Frank Blake says they are complete waste of time, do you agree?

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Direct download: Frank_Blake_Episode_Intro__Outro.mp3
Category:Business -- posted at: 12:51am PDT

What’s more important for leadership, emotional intelligence or IQ? The right use of EQ can revolutionize your approach to decision-making, relationship building, leadership, and communication. In this episode, I am joined by Dr. Travis Bradberry, best-selling author of "Emotional Intelligence. 2.0," as he reveals how emotional intelligence can be consciously developed and refined. We’ll explore why so many leaders struggle with EQ, what EQ is and why it’s important, and the four core EQ skills. You won't want to miss this episode!

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Direct download: Audio_45min_-_Dr._Travis_Bradberry_-_WITH_ADS.mp3
Category:Business -- posted at: 1:38am PDT

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