Great Leadership With Jacob Morgan

Join me as I take a look back on six lessons I’ve learned about the future of work from my podcast guests over the last year.  

We are moving into a new year and I am excited to see what podcast guests we will have and the things we will learn about the future of work. I wanted to take a moment to look back over the 53 published podcasts of 2016 to discuss six lessons I learned from my guests this past year. 

The first lesson I learned in 2016 is that we should be thinking of our organizations more like a laboratory and less like a factory. Over the past year I have had some great guests including the Chief HR Officer of Accenture, the Chief Innovation Officer at EY, and the President and CEO of Humanyze and all of my guests have been very honest in saying they don’t know everything. They understand that in order to be successful they have to treat their organizations like laboratories where they allow for testing, exploring, adaptation and innovation. They also embrace failure in order to learn from their mistakes.  

The second lesson I learned from my guests is that the future of work doesn’t happen to you or to your organization, it happens because of you or because of your organization. We need to understand that the future of work is not its own entity that we cannot control, it is something that we collectively create. We design it, build it, manifest it and implement it. Our organizations need to play a more active role in the future of work.  

The third lesson learned this year is that there are big changes happening to the employee/employer relationship. The relationship has to evolve with the growth of the gig economy, more flexible work arrangements and the changing demographics in the workplace. Employers have to be aware of the changes in the workforce and they must adapt accordingly. It is also vital for employers to understand their organization and their people when making changes instead of blindly copying what other organizations are doing.  

Lesson number four is that technology seems to be taking centerstage. Technology is affecting everyone across the board--human resources, management, sales, IT, etc… We are seeing things like virtual reality, people analytics, AI and automation, collaboration tools and wearable devices. It is important to mention, though, that technology is just a vehicle. Just because you have technology does not mean you will necessarily achieve anything. You have to know what technology will work for your company and how to best implement it. This also ties into lesson number one, treating your organization like a laboratory and allowing things to be tested.  

The fifth lesson deals with employee experience vs. employee engagement.  We have seen a huge growth in companies paying attention to employee engagement. Never before have we seen such an investment into employee engagement. The problem is, never before have we seen employee engagement levels so low. This stems from the fact that people do not realize that employee engagement is the effect, but we are not paying enough attention to the cause. The cause of employee engagement is employee experience. Employee experience has three basic elements that go into it; cultural environment, technological environment and physical environment. By investing in these three environments companies can create a better employee experience, which will in turn, create better employee engagement. And the foundation of employee experience is people analytics.  

The final lesson I am going to touch on is that organizations seem to have a cautious optimism about the future of work. There has been a lot of talk about AI replacing jobs, political challenges, issues with globalization, etc…Basically, there is a lot of doom and gloom out there when talking about the future. But there is hope in the cautious optimism that I have seen among my 2016 guests. Most of them have expressed a desire to proceed into the future believing in positive outcomes while still preparing for challenges. Taking AI and automation for example, a lot of my guests believe that more jobs will be created than destroyed. They are, however, taking precautions such as retraining and educating their workforce in order to equip them with new skills that will help them stay relevant in this changing world.  

Overall this has been a very insightful year for the future of work podcast. I had so many great guests and we touched on a lot of vitally important topics. I truly hope that you all learned a lot along the way as well. I look forward to sharing more of my conversations with senior level leaders as we discuss the future of work.  

 

(Music by Ronald Jenkees)

Direct download: 201620podcast20summary20Podcast_DONE.mp3
Category:Business -- posted at: 9:09am PDT

I am a big fan of stories, so this week I am trying something new for the podcast. The following story is about a well known business leader. Try to figure out who it is before the end of the story where I reveal who it is.  

This young boy was born in 1971 in South Africa. All through school he was bullied and picked on for various reasons. At one point the bullying became so bad that he was thrown down a flight of stairs and he had to be hospitalized.  

In order to escape his harsh reality, this young boy turned his attention to space and computers and he combined the two to create a unique space themed computer game. In order to create the game he taught himself how to code at the age of 10. He finished creating his first PC game at the age of 12 and he sold this game for $500 to PC and Office Technology Magazine.  

At the age of 19 he began college where he studied dual Bachelor’s Degrees in Business and Physics. While in college he ran into money problems and had to get creative in order to make ends meet. At one point in time he turned his house into a weekend night club in order to make some money. While his fellow students partied downstairs, this young man was upstairs playing video games. He graduated with his dual Bachelor’s Degrees and then attempted to get his PhD from Stanford, but he dropped out after only 2 days in the program.  

From there he went on to start a company with his brother, Kimbal, which they ended up selling for millions of dollars four years later. He was also able to create and sell a money transfer service to Ebay for 1.5 million. After all of this time this man found that he was still extremely interested in space. He traveled the world looking for a way to get involved in a space program, however he ended up coming to the conclusion that it would be easier if he started his own space company. Therefore SpaceX was created. 

Of course, you may know by now that this story is about none other than Elon Musk, the founder, current CEO and CTO of SpaceX and the co-founder, current CEO and architect of Tesla Motors.  

 

(Music by Ronald Jenkees)

Direct download: Musk20Podcast_DONE.mp3
Category:Business -- posted at: 4:08pm PDT